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Body Shop Review Summary

5 star 46 reviews 82%
4 star 5 reviews 9%
3 star 3 reviews 5%
2 star 1 reviews 2%
1 star 1 reviews 2%
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(All Vehicle Makes)
James S.
Vehicle Make : Audi
5 out of 5
1/31/2016
Good communication
John K.
Vehicle Make : Toyota
5 out of 5
1/29/2016
Awesome job and was a very seamless and professional process. Outstanding job by Dustin!!! 100%
Julie V.
Vehicle Make : Toyota
5 out of 5
1/28/2016
Loved all the communication.
Jose U.
Vehicle Make : Toyota
5 out of 5
1/23/2016
Mike and the front desk staff were very professional. Our vehicle was completed within the estimated timeframe and our vehicle looks great! Thank you DFW Collision.
Lori A.
Vehicle Make : Lexus
5 out of 5
1/21/2016
The car looks great. I would have been even more pleased if it was done quicker. Thanks!
Jonathan L.
Vehicle Make : Volkswagen
5 out of 5
1/14/2016
Great contact with customer with updates. Car looks great and was done on time
Marilu P.
Vehicle Make : Ford
3 out of 5
1/12/2016
I think you should have some type of questionnaire, asking what problems you see with the vehicle before repair. That way those issues get resolved before the car is returned and avoid having to take the car back. Which is my issue at this point. My car got rear ended, which messed up some type of collision warning on the car not allowing for cruise control to work, that issue is still there and I've noticed that the sun roof won't open or the lights inside the car don't turn on either. Other than that I'll be taking the car back and sure to get all those issues resolved. Thank you, Marilu P
Eustace F.
Vehicle Make : Toyota
4 out of 5
1/9/2016
Took a bit longer than anticipated to get the car to be serviced, but once it was in Dustin took ownership and was very courteous Nd professional. Enjoyed the experience. Eustace F
Kenneth A.
Vehicle Make : Toyota
5 out of 5
12/31/2015
Dustin was great, helpful with all my questions and friendly. It felt like I was leaving the truck with a friend. The work was done and completed faster that he quoted. The text messages kept me up to date on the progress . Over all I was very pleased with the whole experience.
Margaret M.
Vehicle Make : Nissan
3 out of 5
12/21/2015
Sorry I am not able to do the survey. My car was transferred to another location for insurance purposes. Was not fixed there.
Randall T.
Vehicle Make : Toyota
5 out of 5
12/16/2015
Everyone was friendly, car was done in a timely fashion and it looks great. I'd recommend you to others. Thanks
Charles R.
Vehicle Make : Toyota
4 out of 5
12/10/2015
Every one was professional and very helpful. I had some concerns initially due to a past experience, but was very pleased through it ALL.
Laura H.
Vehicle Make : Chevrolet
5 out of 5
11/20/2015
My car looks great and was done quicker than expected!
Leesa T.
Vehicle Make : Lexus
5 out of 5
11/20/2015
Really happy with our experience at dfw collision. Brad was very professional and so nice and stayed in contact with me keeping me updated on the process. Repairs were done quickly and the whole process was so easy. Thank you again! Oscar and Leesa T
Victoria M.
Vehicle Make : Chevrolet
5 out of 5
11/15/2015
The only bad thing was all the stuff I had in the back of my car was tossed in the backseat and not returned to where it originally was other then that every thing was great
Larry T.
Vehicle Make : Honda
5 out of 5
11/13/2015
Good job! Well done and on time. Great place to have a car repaired.have already recommended you guys to a neighbor.
Lori M.
Vehicle Make : Toyota
5 out of 5
11/12/2015
Great staff, super fast service!!
Adreinn I.
Vehicle Make : Toyota
5 out of 5
11/6/2015
The whole process went very smoothly. I was updated with the progress of my repairs via personal calls from the mechanic as well as consistent text updates. The repairs were completed ahead of schedule, which was so great! It was a very satisfying experience overall.
Jason D.
Vehicle Make : Toyota
4 out of 5
10/31/2015
I am a home builder. Everything I do is based upon setting the correct expectations, and execution which is to be followed up by outstanding communication. This is the exact experience that I had with your company to help me get back into my truck (office). Thank you for this experience.
. C.
Vehicle Make : Toyota
5 out of 5
10/26/2015
Thanks for assisting me by quickly repairing my car. Much appreciated!

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