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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 528 reviews 82%
4 star 63 reviews 10%
3 star 11 reviews 2%
2 star 9 reviews 1%
1 star 31 reviews 5%
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(All Vehicle Makes)
Donna R.
Vehicle Make : Lincoln
1 out of 5
9/13/2015
The repairs is not completed, the vehicle tail lights are not working when turned on.
Carol W.
Vehicle Make : Toyota
5 out of 5
9/13/2015
The entire process was very smooth from start to finish ! Evetta was wonderful and whoever cleaned my car before I picked it up did a phenomenal job. I didn't expect that!! Thank you all for a great job well done!
Sherry W.
Vehicle Make : Kia
5 out of 5
9/13/2015
Setting my appointment for drop, time spent on repairing my car, and the repairs done were all very gratifying. The office personal was great and most of all my insurance service advisor John Terry was wonderful!!
Tramella T.
Vehicle Make : Honda
5 out of 5
9/10/2015
I appreciate the manner in which DFW Collision continued to keep me informed of the status of my vehicle. Advisor, Moses Depaz was very nice. I appreciate the kindness shown toward me. Tramelle ****
Yvonne M.
Vehicle Make : Acura
5 out of 5
9/1/2015
Good Job!!!
Robert A.
Vehicle Make : Toyota
3 out of 5
8/29/2015
Scheduled follow up for next Tuesday and then I will be finished with the repair.
Rogers P.
Vehicle Make : Acura
5 out of 5
8/28/2015
People in the office are GREAT and the work on my car seem to be done great so far. Updates were amazing. Great communications.
John T.
Vehicle Make : Toyota
5 out of 5
8/24/2015
I appreciate the fine repair work and attention to detail. John T
Christina M.
Vehicle Make : Acura
5 out of 5
8/21/2015
Professional fast and organized service
Karlee Faye.
Vehicle Make : Honda
4 out of 5
8/18/2015
I couldn't be happier with the repairs done to my car! Excellent service all around! John was great and the ladies at the front desk. I've had repairs done to my car at Frank Kent Fort Worth and had horrible service so it's nice to know there are some good repair shops still out there!
Chris H.
Vehicle Make : Toyota
5 out of 5
8/16/2015
True professional's!
Jessica G.
Vehicle Make : Honda
5 out of 5
8/7/2015
Y'all do a good job I would recommend you anyone
Juanita O.
Vehicle Make : Honda
5 out of 5
8/5/2015
The job was done well and car delivered when promised.
Sherwin R.
Vehicle Make : Toyota
2 out of 5
7/12/2015
Talk to you Monday
Mark H.
Vehicle Make : Toyota
4 out of 5
7/2/2015
Good Job. Only complaint was the back order item was not identified early in the process, only at the last minute when you needed it, was it discovered to be on back order. Thanks for your help.
Gregg N.
Vehicle Make : Toyota
5 out of 5
7/1/2015
great work quick service that's all I can ask for.
David J.
Vehicle Make : Nissan
5 out of 5
6/16/2015
Great all around experience. Yvette was great. The repairs look brand new! The customer service was exceptional. You made a very difficult experience more than bearable. I will recommend you to any and everyone I know! Thank You!
Alessandro B.
Vehicle Make : Acura
5 out of 5
6/5/2015
Like the acciedent never happen, that's how much of a good job yall did. Thanks for everything
Nancy M.
Vehicle Make : Toyota
5 out of 5
4/16/2015
Evetta explained everything about what the car needed, the probable cost, and the rental car pick up and drop off. She made me very comfortable with the procedure and put me at ease. The car was finished even sooner than expected and looks terrific.
Carol A.
Vehicle Make : Honda
5 out of 5
4/15/2015
Your customer service is top notch! Thank you for walking me thru the unfamiliar process and for your timely updates. Great job to all!

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