Don T.
Vehicle Make : Toyota
All were professional and timely
Highly recommened to anyone
? And job openings for a auto appraiser that is familiar with ccc pathways and has a current multi line license / familiar with next gen with all state and about to complete a total loss auto class / on the retail side mgr in new, used , and fianc
If a point of contact can be released please send to
Ps ask Charlie Evans if he knows a Don T
Mark H.
Vehicle Make : Toyota
Thanks for the good work and constant communication.
Nigel B.
Vehicle Make : Acura
lack of communication...
Joe K.
Vehicle Make : Toyota
Great job. The best I have seen.
Terissa M.
Vehicle Make : Honda
How they kept me informed
Portia L.
Vehicle Make : Toyota
Awesome follow up!
Walter N.
Vehicle Make : Honda
Excellent team of people to work with.
Lakeisha S.
Vehicle Make : Acura
The customer service that was initially provided was unacceptable. The importance of quality customer service should be communicated to the front desk staff; especially to the Hispanic woman with the long dark hair.Although I was satisfied with the quality of work with my car, I would not conduct future business with Team Vandergriff or recommend it to others due to the poor level of customer service.
Evelyn M.
Vehicle Make : Scion
Everyone was very courteous and eager to help me.
I expected to have to wait to be seen but that just never
Happened. I was notified by text several times during repair
And my car was ready and looking like new exactly when
You said it would be. Thank you very much for everything.
Richard A.
Vehicle Make : Chevrolet
Very satisfied.
Andrew G.
Vehicle Make : Toyota
My vehicle was not repaired to it's original condition. I wanted everything replaced with new parts, not rigged with body filler. Since it was a new car, I wanted it repaired the way it was before the accident. I specifically made that clear before you started working on it. I was not informed about this before the work was done, your team didn't fight for me with the insurance company and simply did the work anyway. I now have a used car with a new car payment. I will not be doing business with you ever again.
Aracely G.
Vehicle Make : Honda
Your staff was most efficient, they kept me informed on the progress of my vehicle repairs, my auto was ready as promised, everyone was most respectfull. They really know how to work the very American way. Thank you.
Elliott B.
Vehicle Make : Acura
I enjoyed the fact that there were
no long stories about possible
difficulties.
The evaluation was made and
everything was fixed without problems.
The staff was very pleasant
Johnny B.
Vehicle Make : Honda
Great job.. Vetta kept me in the loop of progress
Sam P.
Vehicle Make : Honda
My taillight was not properly installed and left brake light does not work.
Rogelio A.
Vehicle Make : Toyota
Very speedy service! Repairs beyond my expectations. Friendly and knowledgeable team. Made me feel welcome and involved . Will recommend to others.
Romeo C.
Vehicle Make : Toyota
Thank you for a job well done.
Deborah B.
Vehicle Make : Toyota
Very kind and nice interactions with each staff member I spoke with! Thank you
Rhea R.
Vehicle Make : Nissan
Team kept me informed. Team was very professional. Love my car and the emails and updates. Exceptional.
Seth N.
Vehicle Make : Mitsubishi
I was very disappointed with your service after scratches were found on my vehicle that wasn't present when I dropped it off. When I asked about it, the rep insisted it was there and that she had pics to show me. When we went back inside, I watched the rep with her smartphone go to the back of the shop. Mind you, when we got inside I was waiting for her to show me the pictures she supposedly had. She returned from the back of the shop with her phone then later called me to her desk to show me what looked like pics she had just taken. I was disgusted with her lies and tried to tell her that the pics didn't match. Yes I know you all take pics of customer vehicles when dropped off, which was taken outside with sunlight. As she scrolled through the pics, she had a few pics specifically with the side of scratches in question but with the background really dark indicating she just took them inside the shop when she went back to the shop after I questioned it not being there initially. I've informed farmers and will not be using your service in the future.
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