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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 148 reviews 76%
4 star 32 reviews 16%
3 star 3 reviews 2%
2 star 5 reviews 3%
1 star 6 reviews 3%
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(All Vehicle Makes)
Gail H.
Vehicle Make : Chevrolet
5 out of 5
2/24/2017
Dave at your New Lenox Location was fabulous he keep me updated and very professional
Jenice G.
Vehicle Make : Kia
5 out of 5
2/18/2017
From start to finish on my vehicle the whole crew was friendly informative with the progress and just all around a great experience. I would recommend Service King to anyone.
Charlene W.
Vehicle Make : Honda
5 out of 5
2/14/2017
Great job and all so keeping us updated was very nice call me when that clip come in thanks again char walder
Gail H.
Vehicle Make : Chevrolet
5 out of 5
2/10/2017
Dave was fabulous kept me in tune with what was going on daily and was very informational I'm grateful for the fast service
Troy F.
Vehicle Make : Ford
2 out of 5
2/7/2017
Don't bother. Service king knew my expectations a month in advance. Not to mention the bill was 500 over estimate. I'm a 3-4 time repeat customer. Well I was a repeat customer. Should I need repair work again it's time to give someone new a try. I will say the work was done well, thanks for that.
Laura C.
Vehicle Make : Kia
5 out of 5
2/5/2017
I had never been in an accident and was 100% satisfied from start to finish. I appreciated all the updates and Jim was thorough, detailed and professional throughout the entire process. I will recommend Service King to friends and family. Thank you!
Michael T.
Vehicle Make : Toyota
4 out of 5
2/2/2017
They went above and beyond to take care of my car...And in a much shorter period of time than I expected.
Deborah D.
Vehicle Make : Toyota
5 out of 5
1/31/2017
Car looks beautiful. I appreciate all the updates as you did the repairs. Thank you
Michael R.
Vehicle Make : Dodge
5 out of 5
1/29/2017
They were very thorough and professional about the way they handled our case. I would recommend them to anyone. Thanks
Jose G.
Vehicle Make : Pontiac
1 out of 5
1/29/2017
There was in issue w bill. I had same issue last time I used you guys never found out if it was Allstate or your company. Luckily issue was resolved much quicker this time. Last time I had to leave vehicle for 4 days before resolved. I'll find out Monday who was at fault. But bigger issue is because of that I was not able to inspect car w manager. I found uneven gaps in door and since it was already closing time and had to get my father home and was already upset over confusion decided to wait until Monday. Door also does not close properly and more paint is scraped along door than I remember there being I'll get w Allstate to check there photos door gap needs to be adjusted and also whatever adjustments need to be done so door closes correctly without having to slam door shut.
Edmund O.
Vehicle Make : Mercedes
5 out of 5
1/29/2017
Professional job start to finish
Judy D.
Vehicle Make : Hyundai
5 out of 5
1/28/2017
Excellent staff and my car looks great!
Katherine L.
Vehicle Make : Honda
5 out of 5
1/10/2017
Just wanted to thank the whole staff for the excellent job they did and especially Dave. Dave went above and beyond to help us out and I can't say thank you enough.
Philip P.
Vehicle Make : Chevrolet
5 out of 5
12/30/2016
Great job, and really appreciated the regular updated on progress and friendly help. Thank you!
David D.
Vehicle Make : Ford
5 out of 5
12/24/2016
Thanks
Mark M.
Vehicle Make : Chevrolet
4 out of 5
12/21/2016
It was nice to get updates on mon, wed, and fri.
Mary R.
Vehicle Make : Hyundai
5 out of 5
12/17/2016
Courteous, kept me informed, quality job
Anthony D.
Vehicle Make : Chevrolet
5 out of 5
12/16/2016
Thank you for keeping me updated every couple of days on my vehicle and for all of your help in the whole process of the repairs. A special thanks to Dave for all of his help.
Heather M.
Vehicle Make : Dodge
5 out of 5
12/11/2016
Everyone was super nice and professional.
Diane B.
Vehicle Make : Chevrolet
5 out of 5
12/1/2016
The whole experience was quick and easy. I was informed of the progress of the repair. The employees were friendly and professional.

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