Nichola H.
Vehicle Make : Honda
You guys went above and beyond to fix my car, thank you!
Wanda V.
Vehicle Make : Hyundai
I have one problem I drove the car home my engine light came on and I have hardly no oil in my car so I'm going to go purchase some oil and put it in my car and hopefully it won't sound like a diesel truck that's the only issue I have other than that it's great
Jason K.
Vehicle Make : Jeep
Desiree was amazing and took great care of me! You are very lucky to have her!!!
Danielle B.
Vehicle Make : Hyundai
Desiree was awesome! Kept me in the loop with everything and very pleasant to work with. After such a traumatic experience, she was a breath of fresh air and made this process easy. Thank you Desiree!
Christina E.
Vehicle Make : Toyota
Great customer service from everyone I spoke with. Also, loved hat my car was super clean when I picked it up!
Timothy M.
Vehicle Make : Toyota
Outstanding detail work and pleasant professional staff. Thank you for making a stressful experience so much less stressful.
Graig U.
Vehicle Make : Nissan
Your customer service is outstanding! Merry Christmas!
Erin S.
Vehicle Make : Toyota
Justin was fantastic. Incredible customer service and our repair was completed early. You guys are the best!
Timothy J.
Vehicle Make : Toyota
Kept me informed of status. Car loks great.Friendly and professional.
Amanda S.
Vehicle Make : Nissan
Everyone was super friendly, helpful, and knowledgeable. They kept me updated throughout the whole process and left my car looking perfect again. Thank you to everyone for helping get this stressful process done relatively quick and pain free.
Jim F.
Vehicle Make : Toyota
Dennis was good at explaining the process for interfacing with the insurance company and the work to be done.
Charles C.
Vehicle Make : Chrysler
Yes you where very helpful
Gail B.
Vehicle Make : Hyundai
Timely service completed on time.
Chisa B.
Vehicle Make : Toyota
Every staff member was very courteous and professional. Justin outlined how my issue would be resolved and subsequently, kept me apprised regarding my car’s status.
Upon pickup, not only was my FJ restored to its pristine condition but had also been (30 day sealed) detailed. I was so surprised and happy!
Veronica was extremely efficient and helpful too (i.e. arranging Lyft, converting
coins to paper currency for my driver’s tip).
John B.
Vehicle Make : Dodge
Justin did a great job in getting me in and out quick.
Maria E.
Vehicle Make : Kia
Extremely friendly staff! I had a million questions and they were always willing to answer every one of them. Special shout-out to**** and Juan for making the process a lot smoother. Dennis made sure his team got my car fixed and ready in just **SIX** days!???? Just in time for me to visit my family down in SoCal. Juan took the time to hear me out, he allowed me to cry and made sure I was okay before anything. He also explained everything in full detail. Not having any family members up in NorCal definitely made the experience that much more traumatic. However****, Juan and the entire Knisel team made this process as smooth as possible and made me feel like family in every aspect imaginable. Thank you so much for everything!!!
Michael M.
Vehicle Make : Lincoln
Justin was great. Very helpful.
Ian B.
Vehicle Make : Chrysler
Very courteous staff and excellent customer service.
Angelina R.
Vehicle Make : Nissan
Very responsive and friendly.
Cheryl B.
Vehicle Make : Honda
It was great except for the 15% bump to the estimate.
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