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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 257 reviews 80%
4 star 43 reviews 13%
3 star 5 reviews 2%
2 star 6 reviews 2%
1 star 10 reviews 3%
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(All Vehicle Makes)
Michael N.
Vehicle Make : Toyota
5 out of 5
4/27/2018
Very professional treatment.
Tysha W.
Vehicle Make : Hyundai
5 out of 5
4/27/2018
**** was super friendly:) Kudos Excellent Customer Service
Brandon H.
Vehicle Make : Jeep
2 out of 5
4/26/2018
The team was nice but it took me 7 weeks to get my Jeep repaired. Then once repaired, I had to return my vehicle twice because there was an obvious issue. I was asked to give a great review but no one in their right mind would after that experience. Thank you but I would not use your services again.
Dianne H.
Vehicle Make : Toyota
5 out of 5
4/24/2018
Everyone was very friendly. Repairs were completed on time. I have had repairs done here before and I would trust them in the fu ture but hoping I won't need to.!!!!
Timothy L.
Vehicle Make : Dodge
5 out of 5
4/18/2018
Very satisfied , Noel Collins was very professional and concern with my satisfaction. Will recommend to family and friends. Thank you team .
Katherine S.
Vehicle Make : Kia
5 out of 5
4/18/2018
Everyone is polite and helpful! We are very satisfied with the service.
Sarah D.
Vehicle Make : Volkswagen
5 out of 5
4/14/2018
I am very impressed with Service King in Matthews and the service I received. RIck and the team do an outstanding job, and I highly recommend them!
Kyle M.
Vehicle Make : Nissan
5 out of 5
4/10/2018
Repairs were done on time and on budget. Couldn’t be happier with our experience at ServiceKing
Iliana M.
Vehicle Make : Jeep
5 out of 5
4/8/2018
The repair was really fast and the entire team was friendly! Couldn't have asked for a better experience.
Evan W.
Vehicle Make : Tesla
2 out of 5
4/7/2018
Although **** and the team were wonderful to work with, Service King did not commence work on the car until 10-12 days after It was dropped off. In addition, I know part procurement from Tesla was quite challenging, it reflects poorly on the customer experience. There was also an extra week’s delay with respect to Tesla firmware updating that probably could’ve been avoided with greater attention. Overall, I am not unhappy.
Barbara M.
Vehicle Make : Honda
4 out of 5
4/7/2018
From the moment I first called and entered the door I was treated exceptionally well. They were courteous and professional and my time was valuable to them. My vehicle was perfect at the end of service and I was in and out in 5 minutes. Amazing people. They understand relationship is the most important part of service. The service manager was exceptional.
Jenny J.
Vehicle Make : Volkswagen
1 out of 5
4/7/2018
My drivers side door is now harder to close. Responsiveness was lacking as well. Don’t tell people you will call them back the same day if you aren’t going to, especially before leaving on a Friday.
Cindy B.
Vehicle Make : Toyota
5 out of 5
4/6/2018
Great customer service
Virginia M.
Vehicle Make : Honda
5 out of 5
4/5/2018
Friendly, courteous, and excellent service.
Michele H.
Vehicle Make : Honda
5 out of 5
3/31/2018
My experience was so wonderful. Noel was a great help to me and my family. My car was done on time and it looks great. Thanks again!
Huei-ying C.
Vehicle Make : Toyota
5 out of 5
3/31/2018
Well done
Aaron C.
Vehicle Make : Volkswagen
5 out of 5
3/31/2018
Great communication from the team!
Robert S.
Vehicle Make : Volkswagen
4 out of 5
3/28/2018
You guys did a great job matching the existing paint and cannot see the scratches were. Noel was great to work with.
Davi S.
Vehicle Make : Nissan
5 out of 5
3/27/2018
They were great!
Lanor D.
Vehicle Make : Mazda
5 out of 5
3/25/2018
**** and the entire team were professional, courteous, and very helpful. In addition, they were extremely efficient and completed my car well above my expectations. When I pick up my car, it was clean and the repair work was beautiful. Thank you. Keep up the good work.

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