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Body Shop

Real Reviews From Verified Customers

Robert P.
Vehicle Make : Honda
5 out of 5
2/22/2017
the girls up front and Tony provide excellent customer service!
Mary B.
Vehicle Make : Subaru
5 out of 5
2/22/2017
Team was courteous and professional. Work time exceeded expectations.
Rachel S.
Vehicle Make : Chevrolet
5 out of 5
2/18/2017
The updates from Tony were much appreciated, and my car looks AMAZING! Thank you guys! -Rachel
Cheryle O.
Vehicle Make : Chevrolet
1 out of 5
2/18/2017
Rushed to sign and pay prior to insuring that the car drives well and is completely repaired. Unfortunately it's not completely fixed, pulls to the right hard while driving and the back up camera doesn't work now! Called back and will have to return the vehicle for additional repairs. Rental car already turned in so I'll be in the waiting room on this repair.
Karen J.
Vehicle Make : Nissan
5 out of 5
2/18/2017
Communication - daily status phone calls and emails - was excellent. Tony **** was professional and knowledgeable of my car's status and answered all of my questions. I will definitely bring my car to TriState going forward! Thank you!
Gary P.
Vehicle Make : Hyundai
4 out of 5
2/17/2017
We were kept informed on a daily basis as status of our car. Finished job was excellent.
Karen P.
Vehicle Make : GMC
5 out of 5
2/16/2017
Tony provided out standing customer service throughout the entire process. Also very pleased with the quality of work done to my vehicle.
Paula P.
Vehicle Make : Toyota
5 out of 5
2/15/2017
What a team!! The coordinated insurance, car repair and rental under one roof made everything so smooth. Being handed all three contact people in a brochure again made the follow up easy. I appreciated the continual email updates concerning the progress being made on the car.Thanks for making this experience informative and thorough.
Robert P.
Vehicle Make : Honda
5 out of 5
2/15/2017
Tony's frequent communication and quick response to questions made the process far less stressful than it could have been. I really appreciate Tony's customer service.
Katharine B.
Vehicle Make : Nissan
5 out of 5
2/14/2017
Loved having the daily updates! Car looks great!
****E.
Vehicle Make : Ford
5 out of 5
2/13/2017
everything went as planned; good job
Christine W.
Vehicle Make : Chevrolet
5 out of 5
2/11/2017
Top notch. Tonight kept us in the loop from start to finish. He will continue to have my repeat business.
Tom N.
Vehicle Make : Mazda
5 out of 5
2/11/2017
TriState Auto was absolutely amazing! They fixed my car promptly and I especially loved the daily email updates of my car's repair status and the personal phone calls letting me know how the repairs were coming along. They went out of their way to keep me informed and I am very appreciative of their efforts.
Eugene G.
Vehicle Make : Infiniti
5 out of 5
2/11/2017
Tony did a fantastic job across the spectrum -- coordinating repair and keeping me informed.
Karthik B.
Vehicle Make : Honda
2 out of 5
2/11/2017
I was not told about the estimated cost for repairing before my car was worked on. I am never going to refer you to any of my friends. I feel like I was royally cheated. Awful experience. Neither me nor any of my friends are ever going to step again in your store.
Kandy W.
Vehicle Make : Dodge
5 out of 5
2/11/2017
Great Job ! The entire staff is amazing.
Micheal P.
Vehicle Make : Lexus
4 out of 5
2/10/2017
Repair looks great- fender looks brand new and Jeremy updated me daily on progress and talked me through the job when I came in. He even offered to replace the film on the bumper if for whatever reason it isn't satisfactory. I thought overall the experience was easy and pain-free, and would recommend to anyone looking for body work.
Gary P.
Vehicle Make : Hyundai
5 out of 5
2/10/2017
Tony was great. Kept us informed throughout the repair process.
Leisa H.
Vehicle Make : Toyota
5 out of 5
2/9/2017
Smooth process, very pleased. Thanks!
David S.
Vehicle Make : Toyota
2 out of 5
2/9/2017
Repair was fine but very little communication during the 9 days you had my car.

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