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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 929 reviews 77%
4 star 117 reviews 10%
3 star 21 reviews 2%
2 star 43 reviews 4%
1 star 99 reviews 8%
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(All Vehicle Makes)
Matthew M.
Vehicle Make : Chevrolet
1 out of 5
6/8/2018
The repair on the damaged passenger side was well done. However, I just noticed a three inch scratch in the driver side door that was not present before bringing it in for repair. Please contact me so we can arrange for remedy. ****-****-xxxx. Matthew M
Chung A.
Vehicle Make : BMW
5 out of 5
6/8/2018
I am very happy with your service. Thank you very much. Chunghyun Ahn
Melanie T.
Vehicle Make : Dodge
4 out of 5
6/6/2018
Tony was very communicative during the estimate and repair process, and my vehicle was ready more than a week ahead of schedule!
Rodolfo F.
Vehicle Make : Mercedes
4 out of 5
6/6/2018
I appreciate the daily updates sent to my email by Mr Tony Madella and the courteousness of the lady at the counter ( the black African lady, the white young lady, not so much!) I also want to thank the staff whom I picked up my car, I forgot to ask his name, for doing the “buffing “ and for his professionalism.
Cam T.
Vehicle Make : Mazda
5 out of 5
6/5/2018
Tony provided outstanding service and interface between USAA, the people repairing the vehicle, and myself. He is a valuable face for Tri-State. The work was flawless. You can't tell that the car was in an accident.
Solomon C.
Vehicle Make : Ford
2 out of 5
6/4/2018
They never finished the job.
Daniel B.
Vehicle Make : Audi
5 out of 5
6/1/2018
Very easy, straightforward process - well done!
Letecia Y.
Vehicle Make : Ford
5 out of 5
5/31/2018
This is the second time that your team has done a phenomenal job on my vehicle. Thank you so much. Tony is the best!!!!
Crystal Q.
Vehicle Make : Honda
5 out of 5
5/31/2018
An immaculate job was done on my vehicle....like new
Yolanda W.
Vehicle Make : Toyota
5 out of 5
5/31/2018
Tony was very pleasant work with. He was nice, friendly and professional at all times.
Colette T.
Vehicle Make : Honda
5 out of 5
5/30/2018
Tony was outstanding.
Byron D.
Vehicle Make : Subaru
5 out of 5
5/26/2018
I really appreciated the updates from Tony during the repair process. He was great.
Victor T.
Vehicle Make : Hyundai
5 out of 5
5/26/2018
Great job and quick service.
Peter S.
Vehicle Make : Toyota
5 out of 5
5/25/2018
Kept me informed throughout the process. Finished product is perfect. Thank you for a job well done.
Kymirth J.
Vehicle Make : Nissan
5 out of 5
5/23/2018
repairs doneon time and Iwas informed of all delays. thanks for good job.
Frank N.
Vehicle Make : Hyundai
5 out of 5
5/22/2018
Tony was very friendly and willing to accommodate in every way he wasvery professional and gave up dates every day
Roy F.
Vehicle Make : Nissan
5 out of 5
5/22/2018
They did and excellent job and kept me well informed all through out the process.
Fon N.
Vehicle Make : Toyota
5 out of 5
5/18/2018
Warm friendly and efficient
Mary C.
Vehicle Make : Hyundai
5 out of 5
5/18/2018
Excellent work done ahead of schedule. Great communication. Always our first choice in collision repair.
Raghu J.
Vehicle Make : Honda
1 out of 5
5/17/2018
Need realistic estimation of completion date. Online pickup date doesn’t seem to matter. Also every time I call I was getting directed to voicemail. Front desk should have some idea about the completion date. Wish I got the car much earlier as the job was minimal.

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