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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 929 reviews 77%
4 star 117 reviews 10%
3 star 21 reviews 2%
2 star 43 reviews 4%
1 star 99 reviews 8%
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(All Vehicle Makes)
Ashok A.
Vehicle Make : Lexus
1 out of 5
5/16/2018
You took too long to fix a side view mirror. I gave it on a Saturday, you returned it on a wednesday.
Monique L.
Vehicle Make : Nissan
5 out of 5
5/16/2018
Thanks for your hard work, professional service and top notch customer service.
Emily W.
Vehicle Make : Nissan
5 out of 5
5/16/2018
great work
Thiet M.
Vehicle Make : Honda
5 out of 5
5/13/2018
I like you followed up with step by step
Elizabeth O.
Vehicle Make : Ford
5 out of 5
5/9/2018
You all did a beautiful job. It looks like new. Thank you very much.
Fred H.
Vehicle Make : Toyota
5 out of 5
5/7/2018
They did a wonderful repair job. The car looks as good as new! They kept us updated everyday.
Geoffrey J.
Vehicle Make : Toyota
5 out of 5
5/5/2018
I've always had good experiences with Tristate and this visit was no different. I particularly like the periodic e-mail updates, and both Tony and the front office staff were excellent to work with. Many thanks!
Erin K.
Vehicle Make : Toyota
4 out of 5
5/5/2018
Supposed to touch up the deck kid and this was not done. Overall great job...appreciated the emails fromTony on the status.
Felicia V.
Vehicle Make : Land Rover
2 out of 5
5/4/2018
When my car was returned some of my property was mission. I tried to find out if it was just taken from the car when cleaning and forgotten to be returned but I was told no one had it. It was in the car when it was left for service. I cannot truthfully say I am satisfied about this encounter.
Ruben R.
Vehicle Make : Ford
5 out of 5
5/3/2018
Tony was awesome and helpful the whole time
Felice A.
Vehicle Make : Ford
5 out of 5
5/1/2018
TriState always gives me top of the line service. Tony has great customer service skills.
Michelle L.
Vehicle Make : Chrysler
5 out of 5
4/28/2018
Your customer service and repair work are both awesome. Thanks again. Jarred McDonald
Claude L.
Vehicle Make : Lexus
5 out of 5
4/28/2018
Tri-State is now my Family's Bodyshop for ALL services bodyshop related! Exceptional Customer care and better-than-factory finishes! Amazing; thank you sooo much!
Yanicel S.
Vehicle Make : Toyota
5 out of 5
4/27/2018
The best experience I have ever had with a body shop company. The communication was outstanding. The staff was always polite and attentive with email responses. You can tell the company strives in providing the best for their customers. I was impressed with the work!
Maria W.
Vehicle Make : Honda
5 out of 5
4/27/2018
I was very pleased that Tony kept in touch with me all the time to keep me up dates. Thank you for your service.
Cwo Robert.
Vehicle Make : Toyota
5 out of 5
4/27/2018
Done early, no muss, no fuss, excellent work. Friendly and very professional.
Grant E.
Vehicle Make : Ford
5 out of 5
4/24/2018
Tri-state did a great job fixing my vehicle and their customer service was outstanding.
Catherine B.
Vehicle Make : Ford
4 out of 5
4/23/2018
Experience was good. Very fast repair. Only comment was there was damage (scuff marks) to the chrome grille that was not repaired.
Neusa F.
Vehicle Make : Toyota
5 out of 5
4/21/2018
The car looked great and was sparkling clean! Thank you! Neusa
Kiani P.
Vehicle Make : Acura
5 out of 5
4/20/2018
Very efficient and great customer service.. I appreciate the follow up calls that kept me well informed when my car would be ready.

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