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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 929 reviews 77%
4 star 117 reviews 10%
3 star 21 reviews 2%
2 star 43 reviews 4%
1 star 99 reviews 8%
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(All Vehicle Makes)
Dawayne P.
Vehicle Make : Kia
5 out of 5
4/19/2018
Great team, keep up the excellent work.
Adriane C.
Vehicle Make : BMW
5 out of 5
4/18/2018
I was completely satisfied with the service i receive. Tony by Rep was very good in calling me everyday to give me updates about my car.
Sean T.
Vehicle Make : Toyota
5 out of 5
4/11/2018
There was great customer service from beginning to end, and the car repair was fantastic! Thanks so much for all you do!
Marloe B.
Vehicle Make : Honda
5 out of 5
4/10/2018
Thank you for taking great care of my van. I appreciate the direct contact you had with me throughout the process and that you were able to finish ahead of schedule !!
Patrick M.
Vehicle Make : Ford
4 out of 5
4/10/2018
Cleanup of vehicle was ok. Could have been better. Overall work looks fine.
Ellen H.
Vehicle Make : Subaru
5 out of 5
4/7/2018
Good service! Would recommend your shop!
Amanda M.
Vehicle Make : Buick
5 out of 5
4/6/2018
Tony was great, kept me up to date on the progress of my car, also when the car was returned to me, they vacuumed, and cleaned my tires.
Deborah B.
Vehicle Make : Honda
5 out of 5
4/6/2018
The job was done very well and was even completed early. I appreciated being updated throughout the process.
Rick T.
Vehicle Make : Subaru
5 out of 5
4/6/2018
The work was done professionally - looks great. The best part of the experience is getting progress emails and phone calls keeping me updated. Nice job!
Steven S.
Vehicle Make : Chevrolet
5 out of 5
4/5/2018
Excellent service and appreciate the communication!
Robert J.
Vehicle Make : Acura
5 out of 5
4/3/2018
I am pleased and very satisfied with the service I received from TriState.Tony **** kept me informed with text updates as repairs were progressing.
Sherrie B.
Vehicle Make : Ford
5 out of 5
4/2/2018
Appreciated the updates received. I never needed to call to find out the progress of the repairs. Thank you!
Glenn C.
Vehicle Make : Toyota
4 out of 5
3/25/2018
Tony made good on some sloppy work The door repair was excellent Glad Tony was there Glenn
Stacey M.
Vehicle Make : Honda
4 out of 5
3/24/2018
I’ve always gotten my car fixed here and you all always do a WONDERFUL JOB the car ends up looking better than when I bought it! THANK YOU!
Ronald S.
Vehicle Make : Toyota
4 out of 5
3/23/2018
I cannot recommend Tristate more highly; I am completely satisfied with their strong emphasis on customer relations, their excellent work product, and completion of a challenging repair job ahead of the promised delivery date. Very much appreciated also was Tony's (my customer service contact) daily email advising me of progress in completing the job. In short, a job well done from all perspectives.
Walter P.
Vehicle Make : Ford
5 out of 5
3/23/2018
I appreciated the daily feedback from Tony while my car was being repaired. The finished work was very good. Keep up the good work!
Eric K.
Vehicle Make : Nissan
5 out of 5
3/22/2018
Excellent communication and smooth customer service. Thanks.
Jennifer P.
Vehicle Make : Honda
5 out of 5
3/17/2018
Tony was great. Kept me informed through the whole process.
Richard D.
Vehicle Make : Toyota
5 out of 5
3/16/2018
Quick very professional service - completed 2 days ahead of schedule
Paula C.
Vehicle Make : Hyundai
5 out of 5
3/16/2018
The daily updates by phone calls and emails were great!! My vehicle was done when promised and looks like new.

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