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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 929 reviews 77%
4 star 117 reviews 10%
3 star 21 reviews 2%
2 star 43 reviews 4%
1 star 99 reviews 8%
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(All Vehicle Makes)
Lucy A.
Vehicle Make : Mazda
5 out of 5
1/20/2015
Very efficient! One stop, I was in and out with a rental in under 15 minutes. Drop off was a breeze. Service was friendly and informative! Eric was polite and communicative through the phone. Thank you for fixing my car!
Henry M.
Vehicle Make : Infiniti
5 out of 5
1/16/2015
Great to work with you. Beautiful job!!
Kellie L.
Vehicle Make : Honda
5 out of 5
1/15/2015
Great job! Timely work! Great rental car! Thank you!!
Palmira S.
Vehicle Make : Mazda
1 out of 5
1/13/2015
Had to take it in four times and it's still not fixed right. They also crashed into my car on the lot so I can't tell which problems are from original accident and which from what TriState did to it. Kristen the adjuster tried to keep them from replacing damaged part and got rude and hateful when I even tried to discuss it. They also put a part in wrong,tried to fix it once,car still not right. When I tell them what the car is doing, they don't listen or write it down. I spoke to the service mgr and he seemed clueless. They were supposed to order part six weeks ago and no one knows whether they actually did! I spoke to Kristen hoping she could check on in but no luck. While in waiting room talked to other customers w similar problems w TriState,bad service etc I tried to be patient because I know mistakes happen but this is becoming a nightmare. No accountability whatsoever, from Geio or TriState.
Teresa N.
Vehicle Make : Honda
5 out of 5
1/12/2015
Thank you for the care you gave to my 2006 Honda Accord. This is the second time I've used you to repair my car. Each time it has come back liking new again! Thanks for keeping it clean too; inside and out!!!
Annette H.
Vehicle Make : Chrysler
5 out of 5
12/23/2014
I was impressed and pleased with the way I was kept informed on the repair progress. Well done!!
Ray W.
Vehicle Make : Toyota
5 out of 5
12/20/2014
Always great service Love the texts Thank you
Kishore L.
Vehicle Make : Lexus
5 out of 5
12/20/2014
Excellent Job
David S.
Vehicle Make : Toyota
2 out of 5
12/18/2014
My only problem was with your text message notification system. You send these prepared cutesy texts, but you don't use the system to communicate any actual delays.
Wilson M.
Vehicle Make : Acura
5 out of 5
12/12/2014
Top rate job you guys did on my Acura RDX , all I can say is keep up the excellent work and customer curtesy . Super job !!! Special thanks to Kaly Bah and Mike **** .
Megan M.
Vehicle Make : Ford
5 out of 5
12/11/2014
Beautiful job! My car looks like new again. You're amazing!
Margie R.
Vehicle Make : Ford
5 out of 5
12/6/2014
A great job
Raymond B.
Vehicle Make : Chevrolet
1 out of 5
12/5/2014
Still have issue with my car check with the shop manager.
Jared K.
Vehicle Make : Nissan
5 out of 5
11/21/2014
Good communication, fast repair time, very professional!
Tammye J.
Vehicle Make : Toyota
5 out of 5
11/20/2014
Looks fantastic. Asked by people who did your work. Very satisfied. Thanks Ed
Susan O.
Vehicle Make : Chevrolet
5 out of 5
11/18/2014
Great service. Much appreciated . Thanks
Ronnie A.
Vehicle Make : Honda
1 out of 5
11/8/2014
There was paint spray on the side window and broken glass was still in the car. Also there was an issue on a previous repair that they corrected but made another mistake while fixing the previous repair.
Zachary C.
Vehicle Make : Mazda
5 out of 5
11/8/2014
Great experience...I was informed the entire time and car looked great when complete.
Jennifer V.
Vehicle Make : Toyota
4 out of 5
11/4/2014
Weird that I went to TriState collision repair but got texts from Apple Ford. Just weird. Great service!
Dedrian M.
Vehicle Make : Mercury
2 out of 5
10/28/2014
When I received my truck it ran hot for some reason

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