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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 204 reviews 88%
4 star 9 reviews 4%
3 star 7 reviews 3%
2 star 4 reviews 2%
1 star 7 reviews 3%
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(All Vehicle Makes)
Hoss F.
Vehicle Make : Hyundai
5 out of 5
6/13/2018
You all are great very professional I will recommend car guys to everyone,Thank you for making me feel good.
Carlos G.
Vehicle Make : Nissan
5 out of 5
6/9/2018
Excellent customer service, vehicle looks brand new, super job.
Joanne M.
Vehicle Make : Honda
5 out of 5
6/8/2018
Very professional staff. They kept me advised of service conditions and timing of completion.
Arthur B.
Vehicle Make : Buick
5 out of 5
6/8/2018
Excellent. I give them all 10's.
Janet D.
Vehicle Make : Lincoln
5 out of 5
5/25/2018
Great job! Staff was very accommodating and professional. Exceeded my expectations.
Judith C.
Vehicle Make : Honda
5 out of 5
5/24/2018
Mr Brad Strong is a true professional He demonstrates what it means by customer care.
Jimmy F.
Vehicle Make : Nissan
5 out of 5
5/11/2018
Tie for a great job and turn around
Phyllis P.
Vehicle Make : Kia
4 out of 5
5/9/2018
What a great place to do business. My car looks new again ! Not only did they fix my car, they did it fast and made sure I knew every step along the way. Very professional and friendly place of business. I would highly recommend them. When I went to pick up my car, I can’t believe it but it even got a bath ! Great job guys...Thanks
Hugo Z.
Vehicle Make : GMC
5 out of 5
5/5/2018
Completely Satisfied with the whole process and the results. Brad keeping me up to date by phone was especially helpful.
Dawn B.
Vehicle Make : Hyundai
5 out of 5
5/2/2018
Very professional
Pereaud S.
Vehicle Make : Dodge
5 out of 5
5/1/2018
Awesome staff. Every customer is a priority to them. Thorough explanation of each procedure. Very welcoming. Thank you Brad! For completing our repair in no time, and keeping us updated through out the repair. Thank you Car Guys. Would definitely refer you to other customers.
Joanne M.
Vehicle Make : Honda
5 out of 5
4/18/2018
Very profession. Kept me up to date on progress
Robert W.
Vehicle Make : Chevrolet
3 out of 5
3/30/2018
The check State Farm is sending is short $500. I emailed them but wanted to let you know. Deductible was waived.
Karin L.
Vehicle Make : Ford
5 out of 5
3/9/2018
Happy to recommend you
Ronald D.
Vehicle Make : Dodge
5 out of 5
2/22/2018
The team at car guys west were absolutely amazing. They kept me updated with my car repairs and were proactive ordering the parts need to make sure the repairs were speedy and meticulous. Thank you so much.
Nancy K.
Vehicle Make : Honda
5 out of 5
2/16/2018
Lonnie did excellent customer service fix the car exactly weight need to be fixed had the car ready when he said it would be ready Dave the manager supervisor everything was awesome Lindsey the receptionist had excellent customer service I'd say it's a five-star company and each employee you have is an asset
Patricia O.
Vehicle Make : Toyota
5 out of 5
2/15/2018
Lonnie, Lindsey, and Dave were very helpful in every way. I was very glad I had chosen them to take care of my car. Thank you for all their help.
**** B.
Vehicle Make : Honda
5 out of 5
2/13/2018
The whole team was great from the moment I called. They gave me good advice on how to approach filing a claim and warned me about the other guy’s insurance company, which probably saved me a major headache. Dave was particularly great in being personable, friendly and amazing at communicating. He checked in every couple days for the entirety of the process and made me feel like a priority. Hands down the best customer service I’ve experienced anywhere, not just with repairs, in a long time. I’ll be strongly recommending to anyone in need of repairs.
Chett S.
Vehicle Make : Subaru
5 out of 5
2/6/2018
Very happy with the repair work and the staff
Hugo Z.
Vehicle Make : GMC
5 out of 5
1/25/2018
The NOW communication plan of texting was a challenge for me at my age. We got though it with a couple phone calls. The end result is we are very happy with our vehicle repair

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