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Real Reviews From Verified Customers

Randi O.
Vehicle Make : Honda
4 out of 5
3/3/2018
Poway Valley Collision is awesome! They kept in touch with me during this entire ordeal. They reached out to me to check on my kids! When I reached out the them with another issue that came up after I took back possession of my vehicle they are researching and looking for solutions. They are amazing!
Terri L.
Vehicle Make : Toyota
1 out of 5
3/2/2018
I recommend the repair facility use a steering wheel cover while the vehicle is in their possession. My steering wheel was very dirty when I picked up my vehicle.
Cathrene G.
Vehicle Make : Hyundai
5 out of 5
3/2/2018
Professional friendly staff. Vehicle looks spectacular and was completed a week prior to promised delivery date. Very satisfied with the experience and the outcome.
Susan V.
Vehicle Make : Toyota
5 out of 5
2/28/2018
My car came out better than new! You all did a great job, thank you!
Bruce E.
Vehicle Make : Lincoln
5 out of 5
2/24/2018
The experience I had at your shop was excellent and second to none! Efficient in all aspects of the repair. We in Canada should be following some of the procedures you have in place at your shop! Thanks again Gil for your service! We
Dale C.
Vehicle Make : Hyundai
1 out of 5
2/15/2018
The bumper paint does not match the body color. It is not the same white as the body. It is noticeable to me. This is the second time Poway Valley has done paint work on one of our two white cars and I felt the previous paint match on our Elantra GT was not that good. I mentioned this difference to the staffer who drove the car up and I questioned others how a body shop sets the paint mixture for touch-up work. I did not pursue the situation any further because it did not do any good last time and I had already been without my car for a week. I chose to work with Poway Valley over FixAuto that Geico wanted because I felt more comfortable working with a known. I am disappointed.
Nicole S.
Vehicle Make : Ford
5 out of 5
2/15/2018
Nice looking professional Job
Sandra B.
Vehicle Make : Lexus
5 out of 5
2/14/2018
Poway Valley Collision did an excellent job. All of their team are to be commended for their excellent work and customer care!
Lori M.
Vehicle Make : Cadillac
5 out of 5
2/10/2018
Nice Job - Looks and performs great.
Norman B.
Vehicle Make : Toyota
5 out of 5
2/9/2018
I like the people there. I have used them before. They are upfront, honest. More organized than AAA. They finished the work early. At first glance, it looks great. Very happy customer.
Kirsty T.
Vehicle Make : Chrysler
5 out of 5
2/2/2018
A really good job, a great team who all know their stuff, are friendly and make the whole experience painless from start to finish!
Steve S.
Vehicle Make : Toyota
5 out of 5
2/2/2018
Very professional group. Good service. Liked the e mail updates. Hardest part was getting to and renting from Enterprise . Didn't Have enough cars on a Monday morning.
Beth L.
Vehicle Make : Toyota
5 out of 5
1/30/2018
Awesome people and service. Great attention to detail and work. Highly recommend them.
Diane H.
Vehicle Make : Kia
4 out of 5
1/28/2018
Your action in anticipation of my bringing my car in. It made me feel confident my repair was being planned on and therefore would be efficiently taken care of. Thank you
Rachael A.
Vehicle Make : Toyota
4 out of 5
1/27/2018
Unfortunately my car has been put through the ringer and so when I need to bring it to be repaired, I know that I can depend on Poway Valley Collision to give it back to me looking like it's brand new. They are so friendly and they deliver on all their promises. The consistently provide quality work in a time effecient manner. Needing repairs on your vehicle is always so stressful but it's better knowing that the people fixing it know what they're doing and you have nothing to worry about.
James O.
Vehicle Make : Toyota
5 out of 5
1/22/2018
Thank you keeping us updated till the end
Donna A.
Vehicle Make : Nissan
5 out of 5
1/20/2018
Many thanks to everyone involved. I appreciate being treated well. Thank you for pointing out every problem with my car as it was an important lesson for me to learn. You’ll always have my business and recommendation~
Dorothy R.
Vehicle Make : Nissan
5 out of 5
1/19/2018
Thank you so very much. This is the only shop I have ever used, for years now. I would never consider going anywhere else. Everyone is extremely courteous, knowledgeable, patient in explaining and answering questions. Your follow up, via emails and phone calls is second to none. And the best part of all, I got my car back sooner than I thought and it feels like I'm driving a brand new car. Thank you, thank you. And congratulations on being the very best in the business
Theodore B.
Vehicle Make : Toyota
5 out of 5
1/16/2018
As always you guys are the best.
Ronald B.
Vehicle Make : Toyota
5 out of 5
1/11/2018
Thanks for being professional and courteous. You guys are great.

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