Dick Smith Body Shop

Curtis provided excellent service and I was able to get in and out.

Truly one of my best encounters with a business of any type. Period. Employees we're courtious, professional, and handled everything at an incredible pace. Nothing but praise.

Everyone was very courteous, and on point .

Good job!

Great job!!! My car looks great...thanks

Told two days for repair it took 6. Very poor communication and lies from the start.

Chris was on top of everything and kept me informed the whole time!

I LOVED it! I was given a wonderful car to drive whilst the professional and amazing staff answered every question I had. I wish I could give them more kudos because they deserve it 20//0 would definitely recommend again! Oh and Curtis from Geico was outstanding!

Everyone we encountered whether in person or on the phone was Courteous and helpful. Great job on the car too!!! It looks great.

Curtis did a great job guiding me through the process of having my car fixed. His customer service went above and beyond. The service guys did a great job fixing my car. Keep up the good work!

This is the second time that I have used **** **** for repair work and absolutely love the people here. So very helpful and responsive. Will never go any place else. Great work!

Chandler and Chris provided excellent service.

It was never discussed with me exactly what needed to be done vs what what was completed. I was unsatisfied with the the end result considering I paid out of pocket for previous damage on the same bumper that needed replacing from the new accident. I most likely would have left pleased if they covered the hole where a light reflector is missing. That made me feel that I didn't get the best auto service experience. After speaking to Mr. Cid Goss, he informed me that it would be taken care of at no extra charge. I'm thankful that he is willing to have the minor things done, I just wish it was done, prior.

Very impressed with everything -- from professionalism of the staff to the email & text notices. Got my car back TWO days ahead of schedule!

excellent service

You fixed the dent and it looks beautiful but you can tell fresh paint to old paint, all in all looks ok

My car has gas tank dislocation damage to impact from a rear end collision while sitting at a traffic light. **** **** GEICO claims adjusters recognized and agreed the damage was a result of the impact from the collision. When asked if it would be repaired I was told NO because my car is ten years old and it was plain coincidence that the damage happened at that time. I know have exhaust leaks and a tank that has not been repaired. I was also told that **** **** / GEICO would give an estimate and I would have to pay out of pocket. I felt as though I was being handled in a way of sarcasm about the situation, to the point of a GEICO associate slim short dark complexioned male had the audacity to say he was not being racist but in his seven year experience he has come to know women know very little about cars. This really bothered me to hear that on top of we are not going to repair your vehicle because it is ten years old and my vehicle has worn parts. My point then and still is I did not ask to get rear ended while sitting at at a traffic light and did not have an issue before getting rear ended at a traffic light. This is the vehicle I transport my children in, one which has asthma. So smelling exhaust fumes are not an option. My peace of mind while driving is and I do not have peace of mind because the seal around my gas tank broke upon impact. When the GEICO agent said that it was a Toyota issue I went to Toyota after leaving and trying to have the issue resolved. The parts department inspected my car and told me that it was broken on impact due to the force, not because it was worn. He also stated even with no damage to the bumper it could happen upon impact. So now I have GEICO confirming the damage was from impact as well a Toyota representative. Who blantanly said I was on told this because GEICO does not want to pay for it, which is what GEICO said they are not paying for it. I have spoken with Corey Norris, her supervisor, and have been given two other individuals in hopes of getting the issue taken care of. As of now Corey Norris and Britt **** have said GEICO is not going to repair my car.

Chris Stewart did a wonderful job. I'm very happy.

The one stop shop made my first accident easy to navigate. I am pleased.

AMAZING customer service