Robert B.
Vehicle Make : Honda
Great work, great service! Jerod rocks!
Andrew M.
Vehicle Make : Ford
Friendly and professional office staff. It was nice being updated and advised on when the truck was going to be done on a daily basis. A real pleasure doing business with I will be a repeat customer
Bill H.
Vehicle Make : Volkswagen
Your staff was very courteous and professional. They kept me informed on the progress of repairs. And all repairs were completed in a timely manner, and very professional. I applaud your staff, you have a very good team and they work well together.I would recommend to all my friends that they should see you first.
Rebecca F.
Vehicle Make : Dodge
I was very satisfied thank you for taking care of me.????
Ronald S.
Vehicle Make : Toyota
I especially appreciate the detail cleaning inside the car. It was a welcome surprise. Everything about the experience was positive
Laurieanne F.
Vehicle Make : Toyota
Fast efficient and friendly!
Cynthia L.
Vehicle Make : Nissan
Thank you for the beautiful repair job great customer care and for giving my car back to me clean and beautiful!
Benjamin S.
Vehicle Make : Honda
I'll start by saying everyone I interacted with was great. My dissatisfaction lies in how long it took for my car to be finished. There were many delays, including two by one glass vendor. It is extremely frustrating to hear your car will be ready only for it to be delayed for multiple days because a vendor "forgot" about my car. I know that doesn't explicitly indict McCollum, but if I were your business I would be irate at the glass vendor. You guys pride yourselves on expediency and good customer service. Those delays seriously damaged my opinion on your expediency. But again, your people at least helped be get through my frustration and offered me a free detailing card for life that was much appreciated.
Hannah F.
Vehicle Make : Mercedes
My car pulls severely to the right while driving and breaking.
Roderick B.
Vehicle Make : Chevrolet
Kept me well informed
Jessica H.
Vehicle Make : Acura
your team did an amazing job on my car the experience over all was amazing!! From dropping my car off to picking it up the service exceeded my expectations I will be referring you guys to everyone I know and I will most definitely be back for any future work my car or any car I own may need in the future
THANK YOU ????
William F.
Vehicle Make : Honda
Very professional
William S.
Vehicle Make : Toyota
My vehicle would not start when I was leaving after my car was ready. The gentleman came out and tried to start my vehicle to no avail. After he retrieved a jump start power pack, my car finally started. The gentleman denied draining my battery, however, when arrived home, I placed my battery charger on my battery and it indicated a very low charge. So far the car is running normal after charging overnight. Overall great service and communication with one hiccup. Dead battery. Key fob must have been in car and ignition on for a couple of days
Linda G.
Vehicle Make : Mazda
I would highly recommend McCollum - they wee great and my car looks fabulous
Brian H.
Vehicle Make : Mitsubishi
The staff at McCollum was very friendly and always kept me updated throughout the process of fixing my car.
Corey R.
Vehicle Make : Mazda
No contact needed. It was a combination of Geico poor customer service and the auto body shop not repairing damage had to go back three times. To inspect car before able to pick it up. Stephany was very polit and Jordan very helpful. There was no communication with Geico and USAA. Unfortunately I would not recommend this shop to anyone. Also while there witnessed two other customers having same difficulties scratches on car by auto shop. Increased deductibles by Geico. Unsatisfactory repairs. On the up side the office personnel at the shop were pleasant. Please do NOT contact me thank you.
Derrick L.
Vehicle Make : Dodge
I was completely blown away by the constant up dates and the fast repair time.
Samantha S.
Vehicle Make : Nissan
Service was exemplary
Rhonda J.
Vehicle Make : Toyota
I was very happy with the excellent service I received
Thank you!
Leslie R.
Vehicle Make : Toyota
Fast and friendly service..thanks to all of you.
I will recommend everyone to your business.
Sincerely
Leslie
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