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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 160 reviews 85%
4 star 5 reviews 3%
3 star 4 reviews 2%
2 star 7 reviews 4%
1 star 13 reviews 7%
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(All Vehicle Makes)
Shannon M.
Vehicle Make : Honda
5 out of 5
1/13/2017
The three employees that I interacted with were great!
Samantha P.
Vehicle Make : Mazda
5 out of 5
1/11/2017
Such a great job! Thank you so much. - Sara Puentes
Adora M.
Vehicle Make : Chrysler
5 out of 5
12/28/2016
Thank you!
John P.
Vehicle Make : Lexus
5 out of 5
12/24/2016
While I was inconvenienced by another party rear ending me, the coordinated effort my Geico, McCullom and Enterprise, made the experience minimially painful. Thank You.
Jefferey C.
Vehicle Make : Fiat
5 out of 5
12/23/2016
Absolutely one of the best experiences I've had with a bodyshop.
Rafael M.
Vehicle Make : Ford
5 out of 5
12/21/2016
You guys did a great job thank you very much keep the good work if I ever need a body work done in know where to go
Brandalyn B.
Vehicle Make : Honda
5 out of 5
12/18/2016
My vehicles looks great and the entire team was very professional. The only issue is that my stereo was reset and now flashes "code" on it. I can't get my radio or CD player to work. Looked it up online and some feedback was that I have to call the dealership to get the code and they charge for it. Not sure how true that is. I will do some more research and see if I can get it figured out. I read this happens when the vehicle battery dies or is disconnected. Other than thateverything was wonderful.
Cailyn P.
Vehicle Make : Subaru
5 out of 5
12/10/2016
I was pleased with the kind service and great work done on my car. However, I was not pleased with the continuous delays in getting my car back. I understand that things come up, but the early estimate given to me was pretty far off of when I got it back. Other than that, I was pleased! Thanks!
Gale H.
Vehicle Make : Honda
1 out of 5
12/7/2016
I sent an email to Jerod earlier today regarding my door that was broken while in your shop, and was "repaired" but is still broken. I'm awaiting his response to rectify this horrible experience.
Daniel L.
Vehicle Make : Mazda
1 out of 5
12/1/2016
My vehicle needs extensive work upon being returned to me. The gas cap lever came off in my hand when I used it, the heater does not work at all. The center console is badly scratched, there are chips in the paint, my tires barely had enough pressure to get me to a gas station, my tank was near empty and some of the paneling seems offset. Other than that, the car drives fine and was very clean.
Kathleen K.
Vehicle Make : Toyota
5 out of 5
12/1/2016
Everyone was very professional and they did a great job!
Christine G.
Vehicle Make : Honda
1 out of 5
11/18/2016
It took 6.5 weeks to get our car back. We were given a loaner car when McCollum was supposed to continue to pay for our rental. The date when our car was supposed to be done kept getting pushed back and the communication was terrible.
Raymond S.
Vehicle Make : Subaru
5 out of 5
11/12/2016
Thanks for keeping us up to date on progress. Good customer service team. Would use again.
Laurie K.
Vehicle Make : Volkswagen
5 out of 5
10/14/2016
Great service, great work! Very impressed!
Shelly S.
Vehicle Make : Nissan
5 out of 5
10/7/2016
Thank you for staying late so that I could pick up my car after work! The car looks like new, was done quickly with frequent updates and was thouroughly cleaned inside and out! You guys went above my expectations, its rare to find such excellent customer service nowadays! Thank you!
Michael T.
Vehicle Make : Ford
5 out of 5
9/27/2016
Very satisfied with service I recieved
Robert B.
Vehicle Make : Honda
5 out of 5
9/27/2016
McCollom staff did a great job, always informing us on the progress of the repairs as they went. Very easy folks to work with, and the quality of work is good too!
Laura B.
Vehicle Make : Toyota
5 out of 5
9/16/2016
You guys kept me inform of status of repair. Thank you was a great experience
Jami F.
Vehicle Make : Kia
5 out of 5
9/13/2016
Thanks! Great service and quality repair. My only feedback is that it would be great if my vehicle had been ready when the texts said. I had to wait about 30 minutes after I arrived. Otherwise I have no complaints.
Maria K.
Vehicle Make : Honda
5 out of 5
8/30/2016
They did very good job ! And the staff were professional and friendly.

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