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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 118 reviews 90%
4 star 3 reviews 2%
3 star 3 reviews 2%
2 star 5 reviews 4%
1 star 2 reviews 2%
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(All Vehicle Makes)
Ryonen M.
Vehicle Make : Mazda
5 out of 5
2/7/2014
John Hine has been the best experience I have had for Body Work / Service and buying cars. Others pale in comparison. I am always treated with respect and good humor. My vehicles come back clean and well repaired. The cars I have purchased have lasted and served me well. Good job!
Amy D.
Vehicle Make : Mazda
5 out of 5
1/22/2014
Prompt friendly service, excellent.
Patricia K.
Vehicle Make : Honda
5 out of 5
1/13/2014
Thank you for the great detail to my car! It looks great and I was very satisfied with the customer service by everyone!!
Marion E.
Vehicle Make : Mazda
5 out of 5
1/10/2014
friendly service team, thanks
Geraldine M.
Vehicle Make : Honda
5 out of 5
12/20/2013
Dennis was very helpful and the car looks great!
Garden.glen A.
Vehicle Make : Ford
5 out of 5
12/16/2013
very friendly staff
Brooke T.
Vehicle Make : Toyota
5 out of 5
12/12/2013
Eric was very helpful during the whole ordeal. Thank you.
Ria R.
Vehicle Make : Mazda
5 out of 5
12/10/2013
Everyone is always very nice and helpful. Thank you!
Julie G.
Vehicle Make : Mazda
5 out of 5
11/16/2013
The whole experience was easy and I was kept informed by text messages. I knew what was going on with my car every step of the way.
Wendy E.
Vehicle Make : Mazda
3 out of 5
10/5/2013
The repair job was excellent, but the initial date of completion kept being extended. What we were told was going to be at most a one week repair date turned into 18 days. The wrong part was either ordered or delivered, hence the long wait. Our insurance company was in constant contact with us, very upset about the situation. They recommended going to another body shop if the car is ever involved in an accident in the future. Job was great, customer service a lot to be desired.
Clark K.
Vehicle Make : Mercury
5 out of 5
9/17/2013
I am a repeat customer who is quite impressed wi your service. Thanks.
Felix G.
Vehicle Make : Toyota
5 out of 5
9/17/2013
Truck looks as good as new, and finished before the date I was given.
Kellie M.
Vehicle Make : Mazda
5 out of 5
9/11/2013
Steve in Collision was such a pleasure to work with and the communication was outstanding. We are so pleased with John Hine as always!
Evan S.
Vehicle Make : Toyota
5 out of 5
8/17/2013
Everyone was friendly and professional.
Lynn B.
Vehicle Make : Mazda
5 out of 5
8/14/2013
Very kind and friendly service workers at John Hine...I Love the professionalism that is given and plan to shop for my next vehicle there within the next few months. JOB WELL DONE!
Jaslynn A.
Vehicle Make : Mazda
2 out of 5
8/3/2013
My left headlight cover is still scratched. I did speak with**** though and was great. He apologized that they didn't catch that before I left and I will be back next week to have it fixed. When that is finished I will be completely satisfied.
Ramona D.
Vehicle Make : Toyota
5 out of 5
7/6/2013
Very professional indeed! Dennis was a true pro and really took good care of my damaged vehicle. The gentleman who processed the service request at front counter was also very hands-on, great customer service! You should be very proud of your level if service!
Paul H.
Vehicle Make : Dodge
5 out of 5
6/9/2013
We were very satisfied with the way things were handled when we were out of town plus kept us informed on what was going to be done to our truck, that to us was very important, thank you for our peace of mind
Peter G.
Vehicle Make : Mazda
5 out of 5
5/18/2013
lucas aufort was my contact and hand holder. he was attentive, professional, knowledgeable, and extremely pleasant and willing to please. he should be commended and considered for promotion. regards, peter graham
Roberto G.
Vehicle Make : Porsche
5 out of 5
5/4/2013
Excellent customer service. Very good quality in workmanship. Completion of work prior to estimated time. Shuttle availability is very convenient for customers. Knowledgeable staff.

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