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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 118 reviews 90%
4 star 3 reviews 2%
3 star 3 reviews 2%
2 star 5 reviews 4%
1 star 2 reviews 2%
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(All Vehicle Makes)
Mary C.
Vehicle Make : Mazda
5 out of 5
4/28/2013
Lucas was absolutely wonderful in helping me and the car came out as beautiful as before the accident. After some 23 or so years in going to John Hine,I am still impressed with the extraordinary service that is always provided.Thank you. Mary Lynch
Jon P.
Vehicle Make : Infiniti
5 out of 5
4/24/2013
Excellent quality work, could not even tell where the damage was. The paint match was spot on and perfect. Thank you again, -Jon
Jeannie A.
Vehicle Make : Toyota
5 out of 5
4/16/2013
All went well. Lucas was helpful efficient and polite
Vick I.
Vehicle Make : Mazda
5 out of 5
4/15/2013
The car looks better than new and Lucas even helped with a side door scratch. You guys rock! Best, Vicki
Virginia R.
Vehicle Make : Toyota
5 out of 5
4/12/2013
No problems.
Ngan Kim.
Vehicle Make : Mazda
5 out of 5
3/14/2013
Thank you!
Elizabeth Ann.
Vehicle Make : Nissan
5 out of 5
3/9/2013
The roof of my car looks beautiful -- a super paint job! However, since it promises to be a rainy weekend, 'Mother Nature' will have the the final word on whether or not the leaky moonroof (which brought my Nissan Maxima to you) is fixed. 'Quality of work', while certainly important, it is only one aspect of 'fixing the problem'. To my mind, 'quality of service' is what keeps people away, or keeps them coming back. I have never dealt with John Hine before, but there is no question that, should the need arise, I will be back. Thank you for a great job!
Alfred F.
Vehicle Make : Mazda
5 out of 5
3/3/2013
Very helpful, worked to keep my cost reasonable given the age of the car. Thanks!
Nowell B.
Vehicle Make : Mazda
5 out of 5
3/2/2013
The service & handling of notifications was outstanding. My car looks beautiful. Thank you for taking such good care of my car.it shows how much pride you take in your work!
Madeline M.
Vehicle Make : Mazda
5 out of 5
2/23/2013
I particularly was impressed with the updates. That way I knew what was happening without having to call and feel like I was bothering someone. The insurance company wanted to use a 'used' bumper and when Hine tried it only to find it wouldn't work a new one was used. When I got my car it was not only repaired, it was clean and looked almost new. These are some of the reasons I keep coming back.
Wallace W.
Vehicle Make : Honda
5 out of 5
2/13/2013
It looks good!
Stacey B.
Vehicle Make : Mazda
5 out of 5
2/8/2013
great customer sevice. It is comforting to know that my paint job is thoroughtly guaranteed. thanks again!
Andrea A.
Vehicle Make : Toyota
5 out of 5
1/30/2013
They were great about updating me, the only drawback to my experience was that they pushed back the pick up date 3 times and didn't tell me until a couple hours before.
Delia Inez.
Vehicle Make : Scion
2 out of 5
1/22/2013
I would be satisfied if my car would have been repaired correctly the 1st time, if all the parts that were associated with the accident were replaced entirely as told, and if the car had been received in a clean manner. And what's going on with customer service?
Matthew D.
Vehicle Make : Jaguar
5 out of 5
1/17/2013
Excellent service with a very polite staff and I liked the email updates. Answered all if my questions and was honest about how long the job would take. The rep rep for your company Lucas was professional and followed up on my phone call promptly
-- N.
Vehicle Make : Ford
5 out of 5
1/11/2013
Extremely fast and friendly. Love the email updates on repair status
Juan R.
Vehicle Make : Mazda
5 out of 5
1/2/2013
My vehicle repair was completed ahead of schedule and to my satisfaction!
Van Roteyn.kyla.
Vehicle Make : Toyota
5 out of 5
12/24/2012
The service was great. My car also looks wonderful!
Wayne P.
Vehicle Make : Dodge
5 out of 5
12/20/2012
Lucas did an excellent job keeping me informed.
Randy R.
Vehicle Make : Honda
5 out of 5
12/20/2012
Thank you, Dennis Hixon, for seamless service.

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