Aurora R.
Vehicle Make : Honda
The turn around time to repair was very quick. I was also impressed with the communication and information provided during the time my car was being repaired. I will bring my car to Young's for future repairs and will refer Young's to my family and friends.
Tina S.
Vehicle Make : Subaru
Excellent craftsman ship and service.. hopefully I won't need these types of services ever again but We all know that won't happen most likely So you can bank on me returning and will recommend to all as well! Thank You Tim Sullivan
Jeff D.
Vehicle Make : Subaru
Great service! The staff is very friendly. I would recommend this place to all of my friends and family!
**** S.
Vehicle Make : Ford
Jen has been great handling a complex repair, thanks for all you've done!
Maria M.
Vehicle Make : Toyota
Better communication regarding the status of repairs or delays would have been much appreciated. I felt like I had to make multiple calls to just get a realistic time frame of when repairs would be completed. As a nurse who is on call multiple times a week it was a bit frustrating. Overall the repair job was perfect and looks great. I would only recommend this shop again to customers with more time available and those who weren't paying for a rental out of pocket.
Laura S.
Vehicle Make : Toyota
Jason and the team were great!
Margo W.
Vehicle Make : Toyota
The new bumper and other minor fixes look great! And all your communications were terrific. I'm so glad my Rav was happy with you. And everyone with whom I spoke was lovely. I would be happy to recommend you to my friends, family and associates. Many thanks.
Margo
Kathryn S.
Vehicle Make : Subaru
I could not be happier with the service I received from your company. The people who work there were responsive, helpful, and totally took away my stress from this accident. When I called Young's, I was so frustrated with my insurance company (who would not answer or return a phone call for days to help me figure out the claims process) and it was such a relief to speak to someone who could finally help me - and then who actually immediately helped me. They set up the two of my car to the shop, they scheduled the appraisal, they talked to my insurance company for me - and then they addressed all of our concerns. I still haven't even spoken to our claims representative from the insurance company, and that's because I'm assuming Young's did that for me and took that stress-inducing, frustrating and time consuming task away from me. My car looks, smells, and feels brand new - as if it had never rolled, and that is such a relief. When we got the estimate and we had concerns about mechanical problems, or that coffee had exploded on the inside of the car, or that something might have been overlooked, Young's addressed those issues and made sure they were covered before we got our car back. I hope I won't ever need to use a body shop again, but if ever I find myself in need, I know where to go and I know where to send my friends. Young's was responsive, communicative, knowledgeable, and professional. Thank you so much and be sure to tell your staff just how grateful I am that I used your company - they took the stress, confusion, and frustration off of my shoulders, and then they fixed every problem that I had resulting from this accident. THANK YOU.
Haines.kyler D.
Vehicle Make : Chevrolet
Great work, car delivered on time. Good communication. Thanks!
Matt H.
Vehicle Make : Toyota
Thanks for being so easy to work with and for doing an excellent job on the repairs
Jeremy A.
Vehicle Make : Jeep
Car wasn't ready when I arrived 12 hrs it was supposed to be done. Hand prints on headliner. Sunroof shade not working properly. Damaged sunroof as the tech brought to my attention during at time of quote was not fixed and now I have to bring my car back for another week. However, I do appreciate how Jennifer (no the original estimator) took care of the issues as much as she could when I was there this afternoon and I do feel that Young's will make everything right. I appreciate Young's for providing a rental car when I have to drop off my car again next week.
Emily B.
Vehicle Make : Toyota
My new carpets are beautiful and well installed. They even took the extra time to fix the peeling console fabric in my car, and I'm genuinely surprised and pleased with the great customer service I received. I was very stressed out about my insurance claim and the logistics of getting a rental car, but everything was completely taken care of. As a side note - the bathroom was also very nice and clean!
Dion G.
Vehicle Make : Ford
When you get your new car back from a simple bumper repair and the bumper is not painted... Your shop just being real... ****
Seyoum G.
Vehicle Make : Honda
Great job thank you! !
Szynskie.johanna Matsuda,****.
Vehicle Make : Acura
It did take longer than promised, though if it is a quality job the wait is worth it.
Michael M.
Vehicle Make : Toyota
Thank you!
Robin B.
Vehicle Make : Honda
They did a great job!
John B.
Vehicle Make : Hyundai
job well done. in a timely manor; communication good & accurate.
Hladik.wendi E.
Vehicle Make : Toyota
Great customer service. Car looks great.
Laura H.
Vehicle Make : Toyota
I just wanted to thank you all for the great service I received on my truck this last week. You guys got the job done earlier than expected and my truck looks great! My close friends at Lakewood Muffler and Brake referred me to your shop and I will definitely recommend you to my friends. Thanks again!
Social