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Real Reviews From Verified Customers

Edward E.
Vehicle Make : Kia
4 out of 5
5/18/2018
I have to say that I have been a licensed driver for 30 plus years and this was the first time I have had this type of collision experience!Thanks to the team at 1st certified collision it seemed like everything came together effortlessly. Thanks to Hugo, and Serina for keeping me informed of the progress and keeping this a stress free experience!????????????
Adam K.
Vehicle Make : Ford
5 out of 5
5/18/2018
Fantastic as always!
Steven B.
Vehicle Make : Honda
5 out of 5
5/16/2018
The whole team was awesome! Great attitudes, car was finished when promised! Received updates text messages. Completed work was fantastic!! Love the shop!! Gil and his team is the best in the business! I will send all my friends and family!
Ricardo G.
Vehicle Make : Chevrolet
5 out of 5
5/9/2018
They treat you really nice and they did a good job on my truck
Linda F.
Vehicle Make : Mercedes
5 out of 5
5/9/2018
Excellent customer service. Very thorough completing quality work. Kept me informed throughout the entire process. Thank you
Kathleen W.
Vehicle Make : Toyota
5 out of 5
5/5/2018
I am totally happy with your work!!!
Chanelle W.
Vehicle Make : Honda
5 out of 5
5/5/2018
Great experience
Chloe L.
Vehicle Make : Mitsubishi
4 out of 5
5/4/2018
You guys did a good job. Very fast !! Wasn’t expecting to get my car back soo soon. By far the best experience I’ve had up to date ! My car looks like new and I no longer hear the noises like I did when it had the damages. Thank u !
Marcelo R.
Vehicle Make : Jeep
5 out of 5
5/4/2018
You guys are amazing. Thank you for your patience and cooperation to help with the Jeep liberty. Thank you to the whole staff.
Stephanie P.
Vehicle Make : Kia
4 out of 5
5/2/2018
First Certified Collision is by far the best repair shop out there. This was my second time trusting my car with them and they always exceed my expectations. Staff is very friendly and professional they greet you with a smile every time you walk in. They are very thorough and continuously keep you up to date on the status of your vehicle. I also appreciate that they handle insurance business so it’s hassle free. I will continue to bring my vehicles to first certified collision and recommend them to my friends.
Erica B.
Vehicle Make : Hyundai
4 out of 5
5/2/2018
I was kept up to date with the status of my car’s repairs and everything was done just as it was reported. I couldn’t be happier with my service.
Cynthia W.
Vehicle Make : Toyota
5 out of 5
4/28/2018
Professional employees that kept me informed throughout the repair process
Danny W.
Vehicle Make : Dodge
5 out of 5
4/28/2018
Friendly service, and efficient high quality repair. 100% satisfied
Sonia G.
Vehicle Make : Chevrolet
5 out of 5
4/26/2018
Very organized
Heather M.
Vehicle Make : Toyota
5 out of 5
4/19/2018
You guys did a great job.
Felisha R.
Vehicle Make : Mercedes
5 out of 5
4/14/2018
Thank you for making everything so easy. My car looks great!
Salvador F.
Vehicle Make : Scion
5 out of 5
4/11/2018
Great job and fast
Jose H.
Vehicle Make : Chevrolet
4 out of 5
4/7/2018
Excellent customer service and service. I have never had any service anyone or any company take care of me the way you guys did. Now I know why you guys have so many plaques on the wall in your shop. Now I know why AAA insurance company pick you guys as a certified repair shop.
Hernan G.
Vehicle Make : Toyota
4 out of 5
4/7/2018
This is the second vehicle that I take to the Riverside location. What brought me back was the great job they did the first time. I noticed the name changed and so I was unsure whether I’d be satisfied once again. I took the chance and I’m super glad that I did. They were just as good as the first time, if not better. Paul did a great job in keeping me updated on a daily basis, I was offered a ride to pick up my rental the day I dropped off the car. Marie did an outstanding job in accommodating my pick up time needs and was even going to arrange a pick up from my home to the shop to pick up the car. The body work on the car was great. They did everything they needed to do and more. Overall I’d recommend this shop to anyone for their great customer service and amazing body work on the vehicle. P.S. my front bumper damage took them 5 days to be done. If that isn’t fast for an amazing job, I don’t know what is. Thank you very much 1st Certified Collision!
Jessica V.
Vehicle Make : Mitsubishi
5 out of 5
4/3/2018
Great service,kept me up to date the whole time with my repairs on my car

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