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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 354 reviews 82%
4 star 16 reviews 4%
3 star 12 reviews 3%
2 star 16 reviews 4%
1 star 32 reviews 7%
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(All Vehicle Makes)
Kathy A.
Vehicle Make : Toyota
5 out of 5
6/30/2017
Was very impressed with the service and the staff. Very friendly staff and everything was explained clearly when it came to the repair.
Jennie M.
Vehicle Make : Kia
5 out of 5
6/15/2017
You have always done a fantastic repair job on my vehicles. But, I have to say... I hope I never have to use your awesome services again! No explanation necessary right :)
Richard W.
Vehicle Make : Ford
3 out of 5
6/13/2017
If you offer loaner cars, please make that fact evident when someone brings their car in. Otherwise very satisfied.
Kathy R.
Vehicle Make : Mazda
5 out of 5
6/10/2017
So far it all looks good. Was grateful for the loaner car. Because it took longer than expected
Wendy J.
Vehicle Make : Chevrolet
5 out of 5
6/8/2017
The repair work looks new, thank you First Choice!
Elaine H.
Vehicle Make : Kia
5 out of 5
6/8/2017
Done quickly.
Debra W.
Vehicle Make : Hyundai
5 out of 5
6/1/2017
You are all so awesome!
Lyric S.
Vehicle Make : Toyota
5 out of 5
6/1/2017
Johnny was great very personable and hood communication
Kristal R.
Vehicle Make : Pontiac
1 out of 5
6/1/2017
It's not finished. Its not aligned, trunk doesn't close, scratches present, color wasn't matched... among other things.
Earl J.
Vehicle Make : GMC
1 out of 5
5/26/2017
Truck had spot that needed buffed out and was sent to gmc dealership to do. If needed should have been taken care of before I picked it up. Also car was not cleaned or washed. Dust all over interior. Outside not clean.
David M.
Vehicle Make : Honda
5 out of 5
5/25/2017
Your team has repaired two of our vehicles and each time they come back looking like new. Thanks for the great work.
Mitchel D.
Vehicle Make : Ford
5 out of 5
5/20/2017
You were on time and kept me informed and you do quality repair and I thank you.
Carol C.
Vehicle Make : Kia
5 out of 5
5/18/2017
Very satisfied with the entire process. They kept me informed of the different stages of the repair. Thank you very much.
Trevor J.
Vehicle Make : Lexus
5 out of 5
5/11/2017
Everyone was professional and went above and beyond what was expected. The car looks great and I'm happy that the work is guaranteed. Overall I'm very happy with my experience.
Scott N.
Vehicle Make : Chevrolet
5 out of 5
5/10/2017
Thanks for the great job, the car was even cleaned when I picked it up.
Joanie S.
Vehicle Make : Mitsubishi
5 out of 5
5/6/2017
I thought your team was friendly and efficient! I especially found Craig to be very warm and personable. He had excellent customer service skills with great follow through! I love that you had consistent communication with me throughout the repair process!!! As we go through life's little dings, I will use your services again!! Thank you! Joanie S
Shawna F.
Vehicle Make : Pontiac
5 out of 5
5/4/2017
Our experience with First choice was a great experience from the first time we walked through their door. Johnny treated us great. Was very pleasant to talk to, very informative, and had great customer service. He promised great service and he gave great service, even came through a day early. Thank you First Choice and Thank you Johnny.
Michael C.
Vehicle Make : Ford
5 out of 5
5/3/2017
The work looks great. My only complaints are that my antenna was missing after completion , and it took a little longer than I'd expected; otherwise, it was fantastic. Thank you.
Michael U.
Vehicle Make : GMC
5 out of 5
5/3/2017
Super impressed with the fact that they fit me in to get my car ready for a long trip. Robert was very kind and helpful and the receptionist was very helpful and kind as well. I have one issue I'm concerned about though... my car is brand new and there were absolutely no stains or marks upon drop off and I noticed when I got home that there was a large discolored mark in the second row Middle floorboard. They had washed my car and wiped the interior down which I appreciate but something was definitely spilled I will call in tomorrow to discuss that with someone. Thanks again!
Jennifer M.
Vehicle Make : Honda
3 out of 5
5/3/2017
After inspection of my vehicle noticed the seems were off and not to factory standards. I have yet to pick up the vehicle.

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