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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 413 reviews 90%
4 star 34 reviews 7%
3 star 6 reviews 1%
2 star 3 reviews 1%
1 star 3 reviews 1%
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(All Vehicle Makes)
Stuart D.
Vehicle Make : Ford
5 out of 5
1/25/2017
The service was excellent, completely satisfied, I will send everyone I know there!
Elli F.
Vehicle Make : Toyota
5 out of 5
1/24/2017
No one wishes getting into the car accident but if you do, no place on earth is more extraordinary , professional , kind , compassion and very punctual. Five stars goes to CARSTAR MURRAY'S Thank you Elli F
Jerry C.
Vehicle Make : Honda
5 out of 5
1/23/2017
Very friendly, prompt service. Completion was on expected day. Polished-out a couple of unrelated scratches on car as a complimentary service.
Ken B.
Vehicle Make : Fiat
5 out of 5
1/18/2017
The team was great! When I first came in, Lisa and Bryan welcomed me, gave me a quick estimate, and were very friendly. When I came in to get the car fixed, Britt was also very nice and explained everything to me very clearly. During the repair I was kept well informed through text messages and even a phone call when they knew the repair would take longer than expected. When I came to pick up my car, Lisa greeted me by name and had all my information ready to go. Thank you to everyone at Murray's, especially Lisa, Bryan, and Britt!
**** W.
Vehicle Make : Toyota
5 out of 5
1/17/2017
As I mentioned on my initial survey response, I was very happy with my experience and the process for repairing my car. Every interaction I had with various members of the Murray family was a positive one, and they made a stressful situation resolve much more smoothly than it could have.
Darl C.
Vehicle Make : Honda
5 out of 5
1/14/2017
I wish it could have been done faster, but I fully realize that you do as well, and the time it takes depends on some things that are out of anyone's control. Thanks for the excellent service, and the professional and very cordial treatment.
Adam C.
Vehicle Make : Ford
5 out of 5
1/13/2017
I was kept informed on the progress of the repairs and it was finished a few days before the estimated completion date. I do wish a little more time was taken when I picked up the vehicle to go over the repairs.
Carl S.
Vehicle Make : Honda
5 out of 5
1/13/2017
Great job. I will recommend you, thanks.
Joseph M.
Vehicle Make : Ford
5 out of 5
1/13/2017
Murrays Carstar scheduled the car, assesed damage, ordered the parts, completed the repairs and communicated perfectly. Gold Star service.
Dean M.
Vehicle Make : Subaru
5 out of 5
1/13/2017
Lisa and Bryan do a terrific job with customer service. They are efficient, knowledable, and so helpful. They made a stressful situation much better.
Dale D.
Vehicle Make : Kia
5 out of 5
1/12/2017
Everything made easy ..superior service with a smile
Lisa C.
Vehicle Make : Infiniti
5 out of 5
1/8/2017
Good job of keeping us informed. Excellent work.
Rachel C.
Vehicle Make : Chevrolet
5 out of 5
1/7/2017
I am so happy with the service I received. Every process was quick and easy. I was especially impressed with how clean my car was when I picked it up.
Patricia K.
Vehicle Make : Acura
5 out of 5
1/5/2017
I thought the level of ease, and keeping me informed was very good. I would recommend Murray's highly.
Brian J.
Vehicle Make : Toyota
4 out of 5
1/5/2017
I appreciate the thoroughness of your work. You found all the damage related to the incident and repaired it back to New.
Jayne R.
Vehicle Make : Subaru
5 out of 5
1/4/2017
The employees were great and made me feel completely involved and getting the updates was very comforting. Being in an accident is very stressful but Murray's made me feel less stress.
Tyler S.
Vehicle Make : Cadillac
5 out of 5
1/4/2017
Thanks so much, for everything ! Great work.
Amina H.
Vehicle Make : Chevrolet
5 out of 5
12/31/2016
Thank you guys for taking my car in and doing the repair you guys did a kick **** job
Cameron C.
Vehicle Make : Nissan
5 out of 5
12/29/2016
Completely satisfied, communication and flexibility was greatly appreciated
Kao S.
Vehicle Make : Toyota
5 out of 5
12/29/2016
Good work

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