Karen V.
Vehicle Make : Nissan
The work was done quickly and it looks great. Everyone was wonderful to work with.
Angelito L.
Vehicle Make : Mercedes
Outstanding! Special thanks to your representative, she always give me update on my car.
Chester E.
Vehicle Make : Toyota
The end result was excellent and I liked the every day updates
Stacie J.
Vehicle Make : Lincoln
Very fast, competent and thourogh service. Will recommend Abra to friends and family.
Ann E.
Vehicle Make : Mazda
I appreciated the regular updates about the progress on the repairs. I appreciated how the staff knew ahead of time that I was coming in to have my car repaired and being paid for by the insurance company of the person who hit my car, so they called Enterprise rental car to make sure they were on their way. And I appreciated being able to leave the rental car there the day I picked up my car. I also appreciated that my car was washed and detailed!
Ted M.
Vehicle Make : Acura
I would appreciate if the excess wax or buffing compound was fully removed from the exterior of the car as there were several areas where it still had some residual of some form left on the paint. Also inside the door well there was some that had not been removed. Otherwise it looks great, It was cloudy out when I picked it up so I am excited to see it in the sun light.
Mary L.
Vehicle Make : Chevrolet
I liked the fact I was kept informed on the status of the repairs. Jackie called twice to three times a week with updates. Not once did I have to wonder how it was coming. In this day in age it was really refreshing. I will recommend Abra Auto Body and glass in aurora.
Benjamin R.
Vehicle Make : Toyota
The customer service was excellent and Abra did a great job on my car- it looks like it is brand new!
John F.
Vehicle Make : Mitsubishi
It took over 3 weeks to repair less than 2000 worth of damage. I was told many times that something would be warranted, when it wasn't. The employees are not all on the same page and it is unacceptable. However, I was pleased that they did fix something that I was unaware that was not warrantied. It also took over 5 months before I could finally get my car fixed. I will not be returning, nor can I say I will recommend Abra, but I left with a repaired car. Thank you.
Robert B.
Vehicle Make : Chevrolet
I miss the cookies!!!!!!!!!!!!!
Mary C.
Vehicle Make : Buick
Crystal made my experience pleasant and easy. She was excellent in keeping me up on where and how my car was being handled. She made certain that any questions I had were answered and always answered my calls if I had questions. The way my vehicle rides now I am extremely happy with.
Mia P.
Vehicle Make : Nissan
Very professional, and very nice staff. Thank you very much!!
Pierre B.
Vehicle Make : Honda
I had a great first experience, ABRA made me feel comfortable from the very beginning on the first day that I dropped my car off. I was notified via text message and email in regards to my cars progress which I liked very much. I also like that fact that I could view pictures of my car when it was being worked on. Lastly, when I picked my car up not only did my back bumper look great, my car was vacuumed and cleaned in the inside.I would totally recommend people that I know to go to ABRA :)
Suseth F.
Vehicle Make : Toyota
Crystal was the first person I met when I took my car for an appraisal.Then she updates me what's going with my car.I'm very satisfied with your service .On the scale of 10 I will grade the highest.Again thanks a million for taking care of my loving car????????????
Lindsay D.
Vehicle Make : Toyota
Jackie was phenomenal to work with! She updated me daily on my car's progress and made sure everything was perfect before I took my car home. Her customer service was a ten out of ten. I will certainly recommend ABRA--and Jackie--to others. Thank you for the great experience!
Lindsay D
Dana O.
Vehicle Make : Chevrolet
This is the second time I've had to have repair work on my car. I appreciate the continuous updates and customer service. I will continue to tell friends and families to use your services. Thank You
Richard M.
Vehicle Make : Dodge
Our agent was friendly and helpful throughout the process. Our Dodge Durango looks good as new. Thanks for the great customer service and quality workmanship.
Bonnie T.
Vehicle Make : Chrysler
After I left the facility, I noticed my steering wheel leather had rough scratches around it....it was smooth when I took it in ...it's as if some type of machinery or equipment scraped it. I didn't have a chance to report it because the facility closes at six and I didn't feel it until I left. My concentration was on the outside of the car.
Robert L.
Vehicle Make : Chevrolet
Crystal was very helpful throughout the process. I'm gal the rental car was available at abra. Car looked beautiful insde and out. I liked the texts letting me know what was going on. People there were very nice.
Patricia F.
Vehicle Make : Nissan
That was a good job done.
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