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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 629 reviews 80%
4 star 103 reviews 13%
3 star 13 reviews 2%
2 star 18 reviews 2%
1 star 22 reviews 3%
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(All Vehicle Makes)
Valetta C.
Vehicle Make : Ford
4 out of 5
2/21/2014
Job well done
Shayne W.
Vehicle Make : Audi
5 out of 5
2/20/2014
Sean and Amanda were very respectful and helpful. Thank you both for taking for your excellent customer service. I would recommend yourselves to anyone else if asked.
Melissa L.
Vehicle Make : Hyundai
5 out of 5
2/14/2014
Courteous and informative. They kept me posted every few days. Returned the car 2 days ahead of schedule, washed and vacuumed. I would recommend Fix Auto Irvine.
Stephen C.
Vehicle Make : Toyota
5 out of 5
2/13/2014
They did a Excellent job.
Li S.
Vehicle Make : Volkswagen
5 out of 5
2/1/2014
Good
Saba Q.
Vehicle Make : Mazda
5 out of 5
12/27/2013
I was kept in the loop about everything which made me feel at ease. The job was even completed earlier than scheduled!
Lorena A.
Vehicle Make : Kia
5 out of 5
11/30/2013
The staff at fix auto went above & beyond on getting my car ready prior to promised date. I did not want toget my hopes up that it would be ready today because I know Sean said they would do their best to have my car ready by Friday. I received call from Amanda around 11 letting me knowmy car was ready. I'm not an emotional person but I wanted to cry. Thanks everyone that helped make it possible!!!
Marc M.
Vehicle Make : Volkswagen
5 out of 5
10/26/2013
Got my car done ahead of schedule, was w pleasant surprise!!
Marilyn F.
Vehicle Make : Toyota
5 out of 5
10/16/2013
You must have sent me two of these and as I said my car is wonderful with the new painted hood and the repairs done from the accident. Thanks for all the help by everyone involved. Marilyn Hoppe
Marilyn F.
Vehicle Make : Toyota
5 out of 5
10/16/2013
Sent one in a reply earlier, but here goes again. My car is wonderful. Looks like a brand new car with the new paint on hood as well as the repairs you completed. So happy to get it back in my driveway. Thanks to all who had their hands on it. Marilyn Hoppe
Rashad R.
Vehicle Make : Toyota
3 out of 5
10/15/2013
left dusty prints on my interior. I thought I was getting new replacement parts for my vehicle, but it looks like you guys just refixed it or smoothed everything out. But overall, I give you a grade of "C". Next time maybe explain the process or don't mislead or allow misinterpretations
Pablo R.
Vehicle Make : Saturn
5 out of 5
10/15/2013
Amanda and Danielle were extremely friendly and kept me up to date and informed of my repairs will definitely recommend fix auto Irvine to all family and friends
Gavin B.
Vehicle Make : Dodge
5 out of 5
10/3/2013
Thank you everything looks great!
John J.
Vehicle Make : Infiniti
3 out of 5
9/25/2013
The overall experience was ok, but the quality of work failed to meet my standards. After I inspected the work, I found some imperfections with the paint job that I had to request be fixed. They had to take my SUV back twice to fix the imperfections.
Andrew P.
Vehicle Make : Pontiac
5 out of 5
9/13/2013
repaired sooner than expected. professional. courteous. fun and friendly damage assessment/front desk girls. the repair looks brand new and they did a great job detailing my car after, as well. I hope I wont have to, but I would use FIX auto again in a heartbeat.
Edward K.
Vehicle Make : Infiniti
5 out of 5
9/13/2013
Amazing service with continual updates. I'll recommend Fix Auto to all of my friends. Staff was great and the work performed on my car was top notch.
**** B.
Vehicle Make : Hyundai
5 out of 5
9/11/2013
Friendly customer service personnel. Perhaps a little too bubbly and cheerful but that's probably because I'm a little jealous. The AC in the waiting room could be down about 4, But other than that it was a very smooth and courteous experience.
Robert F.
Vehicle Make : Mazda
5 out of 5
8/30/2013
Thanks very much! Great job! Robert F
Parivash T.
Vehicle Make : Nissan
5 out of 5
8/27/2013
Yes I am very satisfied
Stephen C.
Vehicle Make : Acura
5 out of 5
8/15/2013
I appreciated the text updates and the calls by Danielle. Though the car wasn't ready until day after initially estimated, the overall process was relatively quick and easy. Thank you again!

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