Gynger M.
Vehicle Make : Jeep
You completed the work on my jeep in a timely manner and it looks great.
Carmen M.
Vehicle Make : Kia
They kept me informed on the progress of my vehicle and I really appreciated that. I loved the fact that all the services were at one location (the car rental, the adjuster etc.)
Latisha J.
Vehicle Make : Nissan
Great staff and all around Job! Thank You
Glenn Y.
Vehicle Make : Honda
Excellent work, the front end looks brand new. I appreciate the time and effort put into my car despite its age. Thanks for doing such a great job!
Sharanjit D.
Vehicle Make : Toyota
I'm fully satisfied with job you guys did
Laura B.
Vehicle Make : Chevrolet
Hi, everything was good, except that this time took too long the repairing time. Thank you for everything again.
Judith D.
Vehicle Make : Honda
Loved the emails that kept me up date.
Kathleen P.
Vehicle Make : Subaru
The employees were all friendly, helpful and knowledgeable. They kept me informed and kept their word. The workers in the back were even friendly which doesn't always happen thE car came out veautifully. Thanks for a job well done.
Terry B.
Vehicle Make : Chevrolet
Great service. Daily notification of status during the repair. And got a free t shirt????
Mac L.
Vehicle Make : Honda
I say you can do a courtesy car wash, I had my car repaired but bugs were left on mirrors, dirt on body, etc. Tire pressure could be another complimentary thing to do especially since test drives are done with vehicle. The simple things make a customer 100% satisfied
Kathy L.
Vehicle Make : Toyota
While the bumper looks OK, you citvtje estimate in half, and cut the amount of hours to do the work in half, from the original estimate. Someone hit my car in the same par ifcthw car two years ago, and the body shop not only replaced the bumper, they took a week to complete the work. My concern is you must have cut corners to do the work in one day, and you also did not replace the bumper, so now my concern is two fold, the integrity of the bumper compromised by the crash, and you did not replace it, so my concern is the quality of work provided, which is suspect at this point. Bade on what I know, I will never have Geico for my insurance company.
Anthony P.
Vehicle Make : Nissan
Thank You!!
Karol R.
Vehicle Make : Chevrolet
N/A
**** S.
Vehicle Make : Chevrolet
Very professional yet a friendly atmosphere.
Lisa M.
Vehicle Make : Nissan
Thank you!
Nick N.
Vehicle Make : Ford
U guys rock
Carolyn H.
Vehicle Make : Dodge
The gentleman at the front desk was very pleasant and helpful. Francis Collision Centre kept me up to date with what was happening with my vehicle. They even had it finished before the estimated time. My car looks fabulous, great quality, and even washed and vacuumed it!
Janet N.
Vehicle Make : Dodge
I was told the repairs on my truck were complete, I left work to go get it only to find a large scratch/dent still on the door; so, needless to say, at this point satisfied is not a word I would use!
Yolanda J.
Vehicle Make : Toyota
Beautiful job
Shantel F.
Vehicle Make : Chevrolet
Well my car was look completely fix on the external all was completed. When I drove off the lot and got onto the the freeway no longer then five minutes from leaving Francis Collision center my car temperature gage alarmed and it read Hot. I drove slow and made it home and when I got home I took a look at the fluid level for the radiator and it was totally empty. I tryed to refill the fluid but it rushed out just as fast as i was going in. When I did a walk around with Mike I let him know that when my car got hit all of the fluid from the radiator came out, and I also informed Jesse the insurance representative and he wrote it out for my whole car to be looked over and check. I'm not sure who dropped the **** for checking the radiator condition but my experience with the temperature overheating and was not addressed has left a sour taste in my mind. The front office experience was good just lack of attention to my cars radiator and screws left in the back seat floor on the driver side could have been avoid if a better post check up was done. One good thing was that I was able to get my rental car without having to go back and redraw up a new rental contract. So having the ability to drop off the rental car on site was a good experience.
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