Deborah F.
Vehicle Make : Honda
Great team of professional and courteous associates!!! To top it off my car was clean inside and out!!!!
Nancy M.
Vehicle Make : Honda
Took waaaaay too long due to defective parts. Normally Kraft's is great, but this time - not so much.
William K.
Vehicle Make : BMW
Over $3000 charged to replace a trunk lid. Last minute discovery of a problem that caused additional delays.
Took over a month to get the car back.
Adjuster should have totalled it.
**** K.
Vehicle Make : Ford
I appreciate Ruben's communication & attitude during the 6 weeks it took to repair my vehicle. Actually everyone I encountered at Krafts was very helpful & had a great attitude. There's a reason I brought my car to Krafts.
Harold V.
Vehicle Make : Mazda
Nice job!
Albert S.
Vehicle Make : Honda
Said they were going to repaint a spot on the passenger door and never did.if you say your going to do a repair then do it!Was pretty upset that it wasn't done especially when you had the car for four extra days due to repainting the vehicle because you didn't match the color right
the first time.
Ha N.
Vehicle Make : Toyota
The inside of my car was a little dirty, with a few grease marks here and there. Nothing too major. My car looks great! Thank you so much.
Anje V.
Vehicle Make : Mini Cooper
My engine overheated when I did some shopping this morning.
There are some scratches on the right door, which were not there when the car was brought in.
I carefully check for such things all the time.
Delvis S.
Vehicle Make : Volkswagen
From the phone calls, the emails, the personnel, to the "Kraftsmanship" in the details you will always be my number one choice. Thank you.
Steve W.
Vehicle Make : Toyota
After all these years they continue to provide superior service and workmanship.
Victoria C.
Vehicle Make : Toyota
You do wonderful work! My only suggestion is that you estimate long when you give a date that car will be ready. Helps people plan. You've fixed several cars of ours over the years and we get the feeling y'all are reluctant to tell us that good work takes time! Better to say 9 days and be ready in 8, than say 7 and ready in 8...yes? But we will be back and we always recommend you
Karen B.
Vehicle Make : Honda
The car looks awesome!
Debby H.
Vehicle Make : Ford
Great customer service, great job done on my truck, I appreciate the really good communication, I recommend you to everybody I know.
Charlotte M.
Vehicle Make : Lexus
Glad to have side mirror replaced while I waited
Ryan M.
Vehicle Make : Hyundai
The people are great, especially Ruben.
David D.
Vehicle Make : Land Rover
Kraft's customer service and quality of workmanship is second to none. Kraft is the benchmark for all other auto-body repair shops.
William H.
Vehicle Make : Toyota
Quality work,on time,no extra add on and terrific service. My contact Ruben was extremely knowledgable helpful and made the whole process smooth.
Good job.well done - that's why this is my go to body shop!
John L.
Vehicle Make : Toyota
Ruben was great to work with, so was Nationwide and Enterprise.
You certainly lived up to your reputation. The work was done on time and looked great.
I really liked your progress updates.
Thanks Again
William B.
Vehicle Make : Nissan
Ruben has been fantastic during this entire process with AAA insurance. He has kept me and my wife informed of the various details about out 2013 Nissan Rogue, that was rear ended on Jan 13, 2017. He was knowledgeable and courteous. I want to thank Susan and Javier for the assistance during the many phone calls to Kraft. You have a fantastic group of people there and it is the main reason we will take our vehicles to be repair, heaven helps us! Thank you again for the assistance and make this entire process easy.
Katherine T.
Vehicle Make : Subaru
Kraft's did a killer job fixing my little race car. I was hesitant as to whether or not it would be fixed up to the condition it was in before I was hit by a drunk driver, but when I picked it up it looked better than new! Great attention to detail and impressed by the high level of communication. Sal was a rock star with his expertise and transparency throughout the repair process. I would highly recommend Kraft's to anyone in need of pro-level body work!
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