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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 326 reviews 80%
4 star 53 reviews 13%
3 star 4 reviews 1%
2 star 12 reviews 3%
1 star 15 reviews 4%
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(All Vehicle Makes)
Malinda H.
Vehicle Make : Toyota
5 out of 5
12/18/2013
Picked up my car in the evening so haven't seen it in daylight for any issues but my experience with the service I had was fantastic.
Albert C.
Vehicle Make : Ford
5 out of 5
12/14/2013
Monica & Greg did an awesome job helping me with my CMAX car repair. In fact everyone was so helpful and friendly...including the guy who helped jump start my CMAX and waited after hrs while I returned my rental. That's service!
William F.
Vehicle Make : Ford
5 out of 5
12/12/2013
From the ladies in the office to Pat who did the estimate to the technicians who did the work all were prompt and proffesional.I wasveryimpressed
Fredirick M.
Vehicle Make : Ford
5 out of 5
12/12/2013
Excellent staff and customer service.
Kevin D.
Vehicle Make : Jaguar
5 out of 5
12/10/2013
I wrote an earlier comment via email to Maria thanking her for the extra work she did. She went above the call of duty to ensure my car was completed on time and in great shape. Thank you for that.
Barbara W.
Vehicle Make : Volvo
5 out of 5
12/6/2013
Thank you!
Haim R.
Vehicle Make : Ford
5 out of 5
11/19/2013
Very good
Raquel D.
Vehicle Make : Ford
5 out of 5
11/9/2013
Always gave me updates.
Matthew L.
Vehicle Make : Honda
5 out of 5
10/18/2013
I loved the text message updates and constant communication. The work was finished on time and at the estimated price. Friendly service. A great experience.
Ashley G.
Vehicle Make : Volkswagen
5 out of 5
10/16/2013
It was a pleasure working with all the people at Ford Auto Body, especially since we coordinated repairs through Gelpin Volkswagon
Aidin K.
Vehicle Make : Mazda
5 out of 5
10/5/2013
The whole team was very much on top of things very friendly and giving updates everyday. Thank you
Barbara W.
Vehicle Make : Volvo
5 out of 5
10/4/2013
I was so impressed with your updates, your professionalism on the phone, and my car was fixed so perfectly that you'd never know it had ever been damaged! Thank you!
Arlene P.
Vehicle Make : Volkswagen
5 out of 5
10/2/2013
You guys where very helpful and kind. Especially Monica and Maria. I was confused on what to do and the whole process at first because this was my first repair experience but you guy made it easier. My bumper looks great! Thanks again to everybody!
Kerry S.
Vehicle Make : Jaguar
5 out of 5
9/27/2013
Great job. Everyone was friendly and informative which helps a lot. Special thanks to Maria and Carlos.
Barbara H.
Vehicle Make : Ford
5 out of 5
9/27/2013
I appreciate the great job in getting my car back to looking new. Thank you.
Loren K.
Vehicle Make : Ford
5 out of 5
9/27/2013
Excellent communication, the work performed on my Mustang looks great! Very satisfied, I will definitely return to your shop if the need arises!
Cynthia C.
Vehicle Make : Volvo
5 out of 5
9/27/2013
Everyone was so nice and I'm so please with your work!!!! Thank you so much for the great work
Pamela B.
Vehicle Make : Jaguar
2 out of 5
7/24/2013
I was told my repairs would cost 800. The claims advisor from mercury wrote up an estimate for 1940. I asked Heather from mercury insurance to intercept the check so I could pay the repairs myself. That was not a problem.Heather called galpin auto to request the check back. No sooner did she hang up Maria she was calling me telling me it was going to cost me 1940. I do have choices were i take my car. I should taken my car the hell out of their and had the repairs done at an honest car repair dealer. I might have had a little extra pocket change in my pocketbook instead of yours!
Francis T.
Vehicle Make : Jaguar
5 out of 5
7/20/2013
I had a daily update of when my vehicle would be ready; Staff is courteous
Kevin C.
Vehicle Make : Mazda
5 out of 5
6/20/2013
Order parts before bring the car in.

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