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Real Reviews From Verified Customers

Tyler C.
Vehicle Make : Chevrolet
5 out of 5
12/9/2017
Great company
David C.
Vehicle Make : Toyota
5 out of 5
12/5/2017
Great job and service
**** V.
Vehicle Make : Lexus
5 out of 5
12/2/2017
Appreciated how clean the car was when it was returned.
Bridget C.
Vehicle Make : Nissan
4 out of 5
12/1/2017
I appreciate you cleaning my car! I wish I didn’t have to bring my car back to get the visors fixed.
Simon P.
Vehicle Make : Kia
5 out of 5
12/1/2017
Excellent
Corlin-ann R.
Vehicle Make : Chevrolet
4 out of 5
11/23/2017
3rd time and service couldn’t be better Thank you Brandon and Deedee
Kevin M.
Vehicle Make : Honda
5 out of 5
11/22/2017
They were great at kerping me updated about the progress they were making on car repair. They coordinated my rental car pick up for me.
Peggy A.
Vehicle Make : Volkswagen
5 out of 5
11/21/2017
A job well done. Thanks
Terry W.
Vehicle Make : Toyota
5 out of 5
11/19/2017
Great experience and timely delivery.
Brian V.
Vehicle Make : Subaru
2 out of 5
11/14/2017
No one went over the car with my spouse when she picked it up.
Michael G.
Vehicle Make : Chevrolet
2 out of 5
11/11/2017
As you know my vehicle is still not complete. But I am very happy with your service. And when I come back for the completion I need to discuss if the front end alignment of my vehicle was checked. This is because I do not remember that my steering wheel was not centered when driving straight ahead. I noticed that when I came in to talk to you'll a couple of weeks back and it is still not centered. It also does not seem to drive quite correct. But I am very impressed with your work and friendliness, which is why I came back to you again within a couple of months. Thank you! Mike Gold
Jane M.
Vehicle Make : Mini Cooper
4 out of 5
11/10/2017
I am totally happy with my experience with Paceline!! Brandon and Dee Dee were so professional and kind it was a joy to deal with them. I was upset about a dent on the right rear fender and know exactly why it’s there and now to find out what to do! The day I brought my car in to Paceline I went through the car wash on 1431 and something scary happened. One of the red spinning washers got tangled on something on my car and I watched it as it shook the car violently and then Bang it hit hard before releasing itself to continue on. Scared me terribly!! I was racing with time to get to you for repairs and never did look at the fender. THAT is my dilemma, sorry to bore you, but I was so upset about that dent and I’m sure you could tell...I apologize for that, your work was awesome and I’ll spread the word, thank you!!!!! Today I’m going to the car wash and talk to someone about the strange occasion I went through there, and what’s next? Again, Big thanks to Paceline for your excellent results on my MINI ???? Jane M
Kenneth K.
Vehicle Make : Hyundai
5 out of 5
11/9/2017
Well done
Mildred P.
Vehicle Make : Chrysler
5 out of 5
11/7/2017
On time and great work
Donna M.
Vehicle Make : Kia
4 out of 5
11/1/2017
Appreciate the updates and timeline when the vehicle will be ready
Stefani W.
Vehicle Make : Cadillac
5 out of 5
10/26/2017
Awesome customer service! Job well done
Sonni H.
Vehicle Make : Jeep
5 out of 5
10/25/2017
The staff was so nice and kept me up to date on everything. My car looks brand new. Thank you!
Daphne S.
Vehicle Make : Jeep
5 out of 5
10/21/2017
Everyone was very helpful and very kind. My car was perfect when I picked it up and very clean. Job well done!!
Jennifer S.
Vehicle Make : Ford
4 out of 5
10/19/2017
Paceline' s customer service is the VERY BEST! Brandon, Andrea, Deedee and the rest of the crew are professional, personable and have become second family to us. Their work is top notch and always in a timely matter. They have been our go to people when in need for the last several years. As good as it gets when you need repairs. Much gratitude to Paceline for always being exemplitory and an example for always providing the best possible care one could possibly get! Thank you once again for being the very best! Jenny (Jenifer) Shaw
Keith D.
Vehicle Make : Chevrolet
4 out of 5
10/19/2017
I am one of those demanding customers that can only be pleased if the service I receive meets or exceeds my expectations, as I will accept nothing less. Paceline Collision Center in Marble Falls exceeded my expectations above and beyond by delivering an exceptional work product. The Service Manager at this location is honest and did everything they promised to do. I am very happy with my experience at Paceline Collision Center in Marble Falls and they earned my repeat business if ever needed.

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