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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 244 reviews 78%
4 star 49 reviews 16%
3 star 5 reviews 2%
2 star 7 reviews 2%
1 star 6 reviews 2%
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(All Vehicle Makes)
James M.
Vehicle Make : Nissan
4 out of 5
10/7/2017
Paceline went above and beyond to not only have the repairs done perfectly but also 3 days early
**** D.
Vehicle Make : Lexus
4 out of 5
10/5/2017
**** am waiting for my husband to see the work.he is out of town I told him it looked great Thank you Marie d'arcy
Robert G.
Vehicle Make : Ford
5 out of 5
9/30/2017
Thank you for timely repairs!
Whitney C.
Vehicle Make : GMC
2 out of 5
9/29/2017
When I took my car in for the first time to get it looked at before being fixed they took pictures. Then when I took my car back in to have it repaired it seemed as though the fist person that took pictures of my car didn't communicate with the second person where all the damage was. So I had to make sure they saw it all, again. I was extremely satisfied with the updates that I received as well as the time it took to repair my car. However, when I picked up my car no one came out to give it a once over with me. And as I did this myself I found that one part had not been repaired/replaced. So now the part has to be ordered and I have to bring my car back in. I have been to a Paceline before in a different location and wasn't happy with that experience either. The only reason I came back to Paceline is because our good friend is the **** at this location. I am not sure if the people in the office are overwhelmed but it seems as though they are rushed.
Jim I.
Vehicle Make : Toyota
5 out of 5
9/23/2017
Good fast service and car looks great
Dan C.
Vehicle Make : Lincoln
3 out of 5
9/22/2017
Our parts were delivered to the wrong place and than a second part arrived damaged. I mention it only so that you can discuss how to improve service when this happens. It delayed completion of the work.
Kelley B.
Vehicle Make : Lexus
5 out of 5
9/19/2017
Thank u for ur prompt efficient service. Appreciate you working with me and assisting me getting my car on Saturday. Highly recommend your work !!!!
**** S.
Vehicle Make : Ford
5 out of 5
9/12/2017
Repairs look amazing. They worked fast and hard and always kept me updated
John W.
Vehicle Make : Chevrolet
5 out of 5
9/6/2017
Very professional, kept me informed, & finished a day early which I had requested.
Gloria V.
Vehicle Make : Chevrolet
5 out of 5
9/2/2017
Brandon and everyone at Paceline in Marble Falls were great!!! My car looks great. My car was finished 3 days early and there was never a worry or concern.
Walter S.
Vehicle Make : Toyota
5 out of 5
8/31/2017
I have never been as pleased with service as I was with yours
Mary M.
Vehicle Make : Porsche
5 out of 5
8/31/2017
Great job with updates.
Delores D.
Vehicle Make : Buick
5 out of 5
8/26/2017
You always did a great job on cars. You did it again. Thanks I never have to worry.
Gary G.
Vehicle Make : Lexus
5 out of 5
8/24/2017
Excellent Customer Service and Repair.
Michael G.
Vehicle Make : Chevrolet
5 out of 5
8/18/2017
Everyone was very patient with my frequent calls on updates of my Blazer. I appreciate it getting it out so quickly.
Tony B.
Vehicle Make : Dodge
5 out of 5
8/18/2017
Excellent customer service !
Frances H.
Vehicle Make : Nissan
5 out of 5
8/15/2017
The staff was extremely helpful and courteous. I appreciated the tri weekly updates.
John F.
Vehicle Make : GMC
5 out of 5
8/13/2017
A-one service very pleased with workmanship.
Brett F.
Vehicle Make : Jeep
5 out of 5
8/12/2017
Outstanding service from Brandon and the rest of the crew at Paceline. Very pleased with how the vehicle was repaired. Would highly recommend them.
Milton N.
Vehicle Make : Nissan
5 out of 5
8/12/2017
Kept me up to date on the progress of the repair. Completed the work prior to the estimated completion date.

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