James P.
Vehicle Make : Volkswagen
Very professional.
Very fast service.
Very friendly staff.
Warren T.
Vehicle Make : Toyota
Allow me to start by saying, please pass along our sincere thanks and appreciation to Anna. Reason being is she did an outstanding job of ensuring we were kept abrest on the status of our vehicle's repair throughout the entire process. She quickly and professionally addressed any concern I may've had, and insured I was well informed. As for the vehicle itself, the wife is pleased, therefore I am pleased. It appears the technicians did an outstanding job fixing the dent and blending the hard to match silver color of the vehicle. Additionally, Kudos go to the all those involved in the process. Lastly, I'd like to recoginize the gentlemen that detailed and cleaned our Toyota.
Very Respectfully,
The Turners
Sarah S.
Vehicle Make : Honda
My car was not fully repaired when returned to the Fredericksburg location. It still had to be returned to Woodbridge for additional body work. We have only received updates from the Fredericksburg location after leaving messages there. Because of this we have rearranged our work schedules to pick up a car that was not ready, returned a rental vehicle prematurely and have dragged our three children between the ages of 6 months and 7 back and forth to Fredericksburg which is over an hour away from our home in Tappahannock. At this point I am very dissatisfied.
John M.
Vehicle Make : Toyota
You representative was THE WORST.
Renee D.
Vehicle Make : Acura
Staff was very friendly and courteous. Raquel took care of me and kept me informed about my vehicle from start to finish. Service dept did a great job with repair work.
Nikhil S.
Vehicle Make : Honda
Thank you fir providing outstanding service. Car was repaired, clean inside and out way ahead of time. I appreciate your service and your associates.
Charles K.
Vehicle Make : Honda
Thanks Rickell for your professional service during the entire repair process
Eric S.
Vehicle Make : Ford
The text feature that you guys used to update me was great.
Timothy E.
Vehicle Make : Toyota
Everyone I dealt with was very professional. I would recommend this company to my family and friends
Leonard D.
Vehicle Make : BMW
Came in a day early and all issues resolved. Great job by all.
Joseph W.
Vehicle Make : Jaguar
Service Advisor Rikkel was very knowledgeable and courteous. Maintained communication throughout the process. Great experience!
Ryan O.
Vehicle Make : Jeep
Thanks for updates.
Mohammad A.
Vehicle Make : Lexus
Staff was great, courteous, helpfull.
Work done was outstaning.
Doina L.
Vehicle Make : Chevrolet
First, I must say that from the very beginning of my visit at the Woodbridge Professional Collision Center to the very end, my experience was exceptional! The staff from PCC, the Geico adjuster, and the Enterprise staff all gave excellent service and were above and beyond the level courteousness that I would have expected. I can't say enough how pleased I am with my experience. Secondly, I really appreciated the constant contact on the status of my repairs through calls and emails. The work done on my vehicle was flawless. I have found no problems with the repairs and I was so pleased to see that my car was washed and the wheels were impeccably shined. Thank you so very much for your attention to detail and courteous service. I would definitely recommend your shop to anyone who would ask. And I would certainly choose your shop again if the need arises. Thank you, and all the best to your fantastic Professional Collision Center team. Well done!
Your satisfied customer, Brian Lyles
Lacy H.
Vehicle Make : Jeep
Great job! I appreciate the end product, a great repair job on my vehicle. Additional satisfaction...keeping me informed of the status of progress, and outstanding customer service. The integration of Enterprise car rental made it really very easy for me. In short, this was a seamless repair that limited the intrusion upon my everyday life.
Rey M.
Vehicle Make : Nissan
Poop
Frank S.
Vehicle Make : Volkswagen
Treated well. Repair took longer than originally expected due to part ordering but they were professional and did good work
Zeshan Q.
Vehicle Make : Nissan
Very rude customer representative
Drew C.
Vehicle Make : Kia
Fast and professional. Having Enterprise onsite is a plus.
Megan D.
Vehicle Make : Hyundai
I will be calling to explain my dissatisfaction.
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