Stephanie A.
Vehicle Make : Toyota
Everyone was very professional and courteous throughout the entire process.
Shayla B.
Vehicle Make : Nissan
The job was done quickly. Rachelle was extremely helpful and professional. Refreshments were appreciated. Beautiful and thorough work. Thank you for everything!
John S.
Vehicle Make : Cadillac
They dropped the **** the first time when my car sat, untouched for 5 days; it seems that someone misplaced the paperwork - during this time I called and left messages 4 times - all of which went unanswered.
Then, on 7/16, they tell me that my car won't be ready until the 21st. Fine, I'll take the rental on my trip out of town. The very next day, after I am several hours out of town, they call to let me know my car is ready.
I go in to pick up my car today (7/20), pay, and then proceed to wait for over 20 minutes because no one in the back knew that I was there for my car despite the fact that the cashier hand delivered my paperwork to the back.
It turns out that my car is not completely fixed either - it seems that when they fixed the dent, they introduced a problem to the power door lock so my car will have to go back into the shop!!
There were two good things I will say though - my car does look great, and Alan, the manager, really took control of things and got things done - once he knew there was a problem.
So, guess who I will be calling tomorrow morning regarding my door??
John S
Oneris B.
Vehicle Make : Kia
I'm actually not content with Professional Collision Service after finding out that my wife's wedding ring was stolen and a break-in happen and I was not notified. Very UNPROFESSIONAL!!!
Shawn S.
Vehicle Make : Mazda
Everything fine, except I'm missing one brand new cat mouth slurpee straw out of my car. Had two sitting in my seat, got car back, now there is only one.
Ronald T.
Vehicle Make : Mercedes
I will highly recommend your services to family and friends.
Casandra T.
Vehicle Make : Toyota
I really appreciated how smooth everything went. It's stressful to have had one's car damaged in an accident and I was pleased that getting it repaired just was not stressful at all. It's very nice that our insurance rep was there at the beginning and enterprise was present for the rental... it jade everything easier. The front desk personnel were very nice and overall it was a good experience.
The only thing I wish ha been been different is that I wish there had been a tech person available to actually go through what was done to my car. I read it off of the report but it would have been nice to have someone take me through it, show me that there was no damage to my alloy wheel where the cover had been hit, show me what was actually replaced and why other things were not. The woman who took me to my car said, "does it look okay?" I am not an expert so it did, but I wasn't confident that I knew what i was looking at. It would be better to have someone who knows cars take the owner through that part.
Alicia B.
Vehicle Make : Chevrolet
Very prompt service and car was ready when they stated it would be
Chad O.
Vehicle Make : Ford
Job was completed a little later than expected, however there were regular updates explaining this and the work done was done perfectly
Angela M.
Vehicle Make : Volkswagen
Everyone very very nice and professional. The work done was excellent and thorough. Thank you for a job well done!
Carl G.
Vehicle Make : Toyota
Second time my poor car has been repaired here. Both times superb results. First time vehicle had sand in interior from beach vacation and when it was picked up it was cleaned and like new! thanks Carl
Aisha B.
Vehicle Make : Dodge
I appreciate the regular updates and my car looks great!
Thank you.
Kenneth H.
Vehicle Make : Volkswagen
You guys did an awesome job!
Louis B.
Vehicle Make : Chrysler
Great job and professional service!
John B.
Vehicle Make : Toyota
Great service! I liked the updates via text message. I am very satisfied with the repairs, the car looks great. And thanks for washing it. Great job.
John S.
Vehicle Make : Toyota
Excellent job on my car. Thank you.
Shawn D.
Vehicle Make : Ford
Excellent work! Thank you for everything.
Iris P.
Vehicle Make : Chevrolet
My car was fixed perfectly in a timely matter
Bryanna A.
Vehicle Make : Acura
Excellent experience!
Robert P.
Vehicle Make : Honda
Fantastic
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