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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 194 reviews 82%
4 star 28 reviews 12%
3 star 4 reviews 2%
2 star 5 reviews 2%
1 star 7 reviews 3%
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(All Vehicle Makes)
William W.
Vehicle Make : Ford
3 out of 5
8/13/2017
Not happy about having to pay deductible out of pocket
Roberta W.
Vehicle Make : Honda
5 out of 5
8/8/2017
Brandon was very communicative. Good at explaining things to me. Car looks great.
Richard M.
Vehicle Make : Chevrolet
5 out of 5
8/4/2017
Your team did a great!!! Job repairing my truck thanks to Steve stayed right on top of it and kept me well informed by text great job guys I will let state farm know what great job you did thanks again
Tonia .
Vehicle Make : Dodge
5 out of 5
8/3/2017
Thank you so much! You guys did an awesome job and did it in a timely manner. Your team was very professional and friendly!!
Tiffany K.
Vehicle Make : Chrysler
5 out of 5
7/29/2017
Steven did a great job keeping us informed throughout the repair process. I was more than impressed! I expected this situation to be stressful but Steven and the rest of the Service King staff took great care of us. Thank you to the men who gave my kiddos snacks while we waited to pick our car up too! Great customer service and a fabulous job on the repairs to our car. Thank you!
Taelor F.
Vehicle Make : Mazda
5 out of 5
7/22/2017
Great service, highly recommended!
Cordelia B.
Vehicle Make : Honda
5 out of 5
7/21/2017
Everything was great and very stress free for me very much appreciate all that u guys did for me and Steven was great.
Sean P.
Vehicle Make : Ford
5 out of 5
7/21/2017
Thank you, Service King! From the moment I entered the shop in Columbus to the time I picked up my car, I was kept up to date on the repairs, the shop got in contact with Enterprise to coordinate picking up my rental and completed the work a day ahead of schedule! A very special thanks to Brandon McKee for the constant contact.
Richard P.
Vehicle Make : Kia
5 out of 5
7/14/2017
Excellent updates and service by Brandon.
Diana A.
Vehicle Make : Chevrolet
5 out of 5
7/11/2017
Fantastic communication skills, very professional, patient and kind employees! Brandon was wonderful to work with! Thank you for everything!
Chris Q.
Vehicle Make : Infiniti
5 out of 5
7/1/2017
Awesome service. The one bright spot in an otherwise painful process. Thank you. Highly recommended.
Rita V.
Vehicle Make : Nissan
5 out of 5
6/28/2017
my overall service was very good. Brandon was very proficient, knowledgeable, courteous and professional. nice to experience this type of service
Arriyon C.
Vehicle Make : Chevrolet
4 out of 5
6/21/2017
They really took care of me from the minute I dropped my car off to the time I picked it up. And also my car looks awesome ! I really appreciate everything.
Julie M.
Vehicle Make : Mazda
5 out of 5
6/15/2017
Service was great! Friendly, knowledgeable staff. My car looked like new after my accident.
Michael F.
Vehicle Make : Subaru
5 out of 5
6/13/2017
Nice people great work
Benjamin Margaret.
Vehicle Make : Mazda
5 out of 5
6/9/2017
Brandon was very thorough in his explanation and the whole team was very prompt and professional. Thank you!
Brian L.
Vehicle Make : Honda
5 out of 5
6/4/2017
Service King did a great job. Stephen was very nice and professional and my repair was done in a timely manner.
Marcia M.
Vehicle Make : GMC
4 out of 5
6/2/2017
Brandon deserves a raise as well & I've never met him before this but he went above and beyond & kept in touch with me & had me picked up & taken home. when the finished product was shown to me & there was just one little minor weird thing in the paint and he took care of it and I couldn't be happier. Not having been an accident for years I have not heard of service king so I will let my friends know in the event that they need a great place for collision repair. Suzy
Kevin W.
Vehicle Make : Honda
5 out of 5
6/2/2017
Brandon is the best.He is a true professional and made you feel like family.
Stephon J.
Vehicle Make : Infiniti
4 out of 5
5/24/2017
This location used to be 1st Impressions body shop and has done all body work to my vehicles. The service was top notch and glad to see they with the change in ownership the quality and efficiency has not fallen. I am Very satisfied

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