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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 746 reviews 82%
4 star 71 reviews 8%
3 star 20 reviews 2%
2 star 50 reviews 5%
1 star 24 reviews 3%
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(All Vehicle Makes)
Initi S.
Vehicle Make : Honda
5 out of 5
5/5/2015
They were good and helpful
Debra G.
Vehicle Make : Jeep
5 out of 5
5/3/2015
I have taken not just my jeep but other cars that I have owned and always have been completely satisfied. Thanks again for a job well done.
Heidi S.
Vehicle Make : Subaru
5 out of 5
4/30/2015
Fabulous. Done quickly with constant communication to my full satisfaction.
Joseph D.
Vehicle Make : Jeep
5 out of 5
4/29/2015
Good as New! Updates as promised, met estimated delivery as well!
Tamara .
Vehicle Make : Nissan
5 out of 5
4/28/2015
Thanks for keeping me posted during the process you were very professional and I would recommend you to a friend. Thanks for a great job well done.
Werner R.
Vehicle Make : Mercedes
5 out of 5
4/28/2015
I have been occupied with lots of things, including dinner and TV coverage of the rioting in Baltimore, and am just now checking for messages. Please give me a day or two, and I will comment, as I promised in your office.
Jose R.
Vehicle Make : Chevrolet
5 out of 5
4/27/2015
All was a good experience.
Anthony C.
Vehicle Make : Chevrolet
2 out of 5
4/26/2015
The driver side door ding was not repaired. The interior of the car including windows was dusty and streaked. The exterior was washed however, the wash job was not good. missed spots, and dusty windows streaked on the exterior as well.
Jeanette U.
Vehicle Make : Lexus
1 out of 5
4/25/2015
Didn't match paint color
Helen F.
Vehicle Make : Subaru
1 out of 5
4/22/2015
Very displeased. They gave me my car with the check engine light blinking furiously. Why would they give me a car back not safe to drive? Something must have been disturbed with car while there for repair. My mechanic said it was unsafe to drive and suggested I bring it to Subaru dealer. I am now paying for a rental car until this is fixed. I am so upset. Another body shop would never give a customer a car with a diagnostic light blinking.
Seth W.
Vehicle Make : Honda
5 out of 5
4/17/2015
Friendly staff. Car delivered on time.
E L.
Vehicle Make : Acura
5 out of 5
4/17/2015
Keep up the good work!
Harry S.
Vehicle Make : Audi
5 out of 5
4/17/2015
It was a pleasure to deal with the folks at IFM.. Everybody was professional and couldn't be more pleasant. Their mission is to do the best work possible to each customer's satisfaction. Thank you!
John N.
Vehicle Make : GMC
5 out of 5
4/15/2015
David did a good job communicating and was professional in his interaction with me and setting proper expectations.
John B.
Vehicle Make : BMW
5 out of 5
4/9/2015
Excellent job - quick, professional, and at a reasonable price. All the staff were courteous and customer service oriented. Thank you!
Betsy P.
Vehicle Make : Kia
5 out of 5
4/9/2015
Everyone at IFM is very professional and courteous. Your communications are helpful and I will recommend your shop to friends.
Georgia K.
Vehicle Make : Mazda
5 out of 5
4/3/2015
Everyone was friendly and professional. Thank you
Holly M.
Vehicle Make : Honda
5 out of 5
4/3/2015
Amazing customer serviice
Patrick M.
Vehicle Make : BMW
2 out of 5
3/29/2015
Very disappointed...although paint job looks good. Headlights are pointed too low and need to be adjusted. Also, my vehicle is equipped with headlight washers which were are no not functioning. Very annoyed that I will need to bring my car back in to be fixed!!!
Michael .
Vehicle Make : Toyota
5 out of 5
3/26/2015
you guys are great. amazing that the insurance people use you!

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