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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 746 reviews 82%
4 star 71 reviews 8%
3 star 20 reviews 2%
2 star 50 reviews 5%
1 star 24 reviews 3%
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(All Vehicle Makes)
Frank N.
Vehicle Make : Lincoln
5 out of 5
7/26/2014
It took a long long long time but the job you did was excellent
Joseph N.
Vehicle Make : Volkswagen
5 out of 5
7/26/2014
The folks at IFM were great. They kept me informed of progress, helped me get rental car coverage while my car was in the shop and the finished product looks great, plus they were always couteous and pleasant. I'm thinking about switching my insurance to GEICO so that I would use them again, if needed.
Theresa C.
Vehicle Make : Chevrolet
5 out of 5
7/19/2014
The repair work was perfect, the car was washed and cleaned. Overall the experience was great.
Barry P.
Vehicle Make : Acura
5 out of 5
7/18/2014
Thank you for your prompt service.
Lily L.
Vehicle Make : Nissan
1 out of 5
7/16/2014
I think there is a small bump on the side of the car and the mirror in the new housing is vibrating when I'm driving.I just wanted to test it to make sure it was a problem before bringing it back.
Matthew L.
Vehicle Make : Chevrolet
4 out of 5
7/14/2014
Good mornin IFM; I would give my experience with IFM a 9.95 out of 10. The only reason I even mention it is because I can see that you are completely comitted to delivering a hassle free experince while delivering superb service and workmanship. So this is wny I didn't give you a 10 out of 10. In the trunk, the left side cargo net was not reconnected to its mounts. It took me 15 seconds to reattach it but, like I said above, I wouldn't have mentioned it but I know you guys seek erfrction and you are 99.5% there, as far as I am concerned.
Leah D.
Vehicle Make : Mercedes Benz
5 out of 5
7/13/2014
Excellent service!!
Phillip D.
Vehicle Make : Toyota
5 out of 5
7/13/2014
Job well done.
Linda L.
Vehicle Make : Honda
5 out of 5
7/11/2014
Everyone therewas so pleasant and couteous it made a bad experience of a car accident seem pleasant i love the updates on my phone anout the progress of my car overall great job done would highly recommend this place ti my friends
Joseph D.
Vehicle Make : Subaru
1 out of 5
7/9/2014
I stopped receiving updates on my car the last two Days it was there I had to point out that the bumper cover was not swxure
Amir K.
Vehicle Make : Honda
5 out of 5
7/5/2014
Great service
Sangyeol S.
Vehicle Make : Nissan
5 out of 5
7/3/2014
Thank for repairing my car nicely and qickly.
Barbara W.
Vehicle Make : Lexus
1 out of 5
7/2/2014
It took 3x as long as it should have and I was without a car for almost 11 days.
Aimee D.
Vehicle Make : Volkswagen
5 out of 5
7/1/2014
This was what a repair process should be. From reception to the text/email updates t the finished repair...perfect experience! Would recommend IFM to anyone and everyone. Thank you for taking care of our VW Bug!
Stephanie S.
Vehicle Make : Mercedes Benz
5 out of 5
7/1/2014
Very pleasant and helpful staff!
Armella F.
Vehicle Make : Subaru
4 out of 5
6/30/2014
Yes indeed JOB WELL DONE. Personnel very welcoming and polite ...
Janet F.
Vehicle Make : Honda
5 out of 5
6/25/2014
Very easy process, everyone so nice and so helpful. Really appreciated the updates. Give all your great employees a raise!
John M.
Vehicle Make : Toyota
1 out of 5
6/24/2014
No estimate, no final bill
Philip D.
Vehicle Make : Toyota
3 out of 5
6/22/2014
The job was done well, When I went to pick up the car I had to wait 45 minutes as no one seemed to know where the car was. The help in the office kept apologizing for the wait they gave me a Dunkin Donut gift card.
Grace B.
Vehicle Make : Acura
1 out of 5
6/21/2014
I can see tiny bubbles in the paint :-( The representative who I spoke with (Dave dellentash) offered to also touch up a dent under the rear windshield wiper at no additional cost and send me home with a small bottle of touch up paint. I thought that was very generous so I didn't present my card that I got from speeders car wash for a discount of the estimate. I regret that I made that decision.

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