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Body Shop Review Summary

5 star 26 reviews 93%
4 star 0 reviews 0%
3 star 1 reviews 4%
2 star 1 reviews 4%
1 star 0 reviews 0%
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(All Vehicle Makes)
Stephen L.
Vehicle Make : Porsche
5 out of 5
4/7/2018
As always, great service good will by everyone and my Porche looks great
Decker M.
Vehicle Make : Honda
5 out of 5
10/1/2017
Always pleasant and efficient! By far the best part of being in an accident. Always an easy referral to give, never bad feedback.
Janet W.
Vehicle Make : Mazda
5 out of 5
9/6/2017
Excellent communication and car looks great. Ready early. Very happy. Thanks.
Emily L.
Vehicle Make : Volvo
5 out of 5
9/3/2017
Customer service was great, and communication about when my car would be ready was stellar.
Kevin K.
Vehicle Make : Acura
5 out of 5
8/15/2017
Thanks for finishing the repairs early. Everyone was very nice and helpful.
Kim G.
Vehicle Make : Toyota
5 out of 5
7/29/2017
We were referred by the local car dealership to F. Lofrano for a front bumper replacement. F. Lofrano was also on our insurance company's list of approved body repair shops. The shop had a busy schedule at the time we brought the car in, and work could not be scheduled for a couple of weeks. The car was drive-able so this was not a problem. I brought the car in on the appointed day, and work was completed at the end of the next day. The fit and color were excellent. The staff was professional, friendly, and courteous -- inspecting the car with me before and after, and going through the insurance paperwork. I was called when the repair work was finished, but could not pick it up at that time. My car was stored in the garage until I could retrieve it the following morning. I would use this body shop again.
Alanna S.
Vehicle Make : Subaru
5 out of 5
6/4/2017
Very quick, high quality service and great customer service
Shanon L.
Vehicle Make : Infiniti
5 out of 5
5/13/2017
The damage to my car was repaired so well, I'd mistake it for being brand new.
Kenneth Y.
Vehicle Make : Honda
5 out of 5
5/6/2017
I enjoyed the progress reports throughout the whole repair time. Make it easier to make plans on when to pick up vehicle.
Natalie S.
Vehicle Make : Honda
5 out of 5
4/15/2017
They made it all easy and no hassle.
Shanon L.
Vehicle Make : Infiniti
5 out of 5
4/15/2017
Thank you for making the damaged area look as good as new
Melanie D.
Vehicle Make : Fiat
5 out of 5
3/29/2017
I appreciated the friendly communication throughout the process
Russell R.
Vehicle Make : BMW
2 out of 5
2/9/2017
Still problems-- accelerating roughly Dashboard light indicating an emissions problem is still on. Please advise.
Scott W.
Vehicle Make : Toyota
5 out of 5
11/29/2016
Great service, great work! Very impressed with my entire experience. Zig in particular was a pleasure to work with. Thank you for everything. Will definitely recommend you to friends and family. - Scott W
Mina M.
Vehicle Make : Toyota
5 out of 5
11/16/2016
Very professional stafff. Informed me every step of the way of my car repair's progress. Even cleaned my car!! Thank you.
Jacob E.
Vehicle Make : Toyota
5 out of 5
11/11/2016
Everyone was responsive and helpful and friendly.
Edward S.
Vehicle Make : Lexus
5 out of 5
3/28/2016
Always do excellent job and get work done when promised. Very professional
Bruce M.
Vehicle Make : BMW
5 out of 5
3/11/2016
Well done, on time, friendly service, kept me informed of progress. Been going there since 1995 and have never been disappointed.
Laura G.
Vehicle Make : Lexus
3 out of 5
2/3/2016
My overall experience was good. But I was charged twice for the deductible, when I shouldn't have had to pay in the first place. There needs to be better communication between insurance, shop, and me. I am the customer and have no idea what goes on in these accident situations.
Joseph V.
Vehicle Make : Toyota
5 out of 5
1/21/2016
Thanks for the friendly fast service.

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