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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 94 reviews 90%
4 star 6 reviews 6%
3 star 2 reviews 2%
2 star 0 reviews 0%
1 star 2 reviews 2%
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(All Vehicle Makes)
Jackie S.
Vehicle Make : Ford
5 out of 5
5/22/2017
Couldn't have been more helpful
Art T.
Vehicle Make : Toyota
5 out of 5
5/11/2017
The entire team at Lofrano and Son was friendly, helpful and communicative. I tried to do some front end customization so that complicated matters. The only surprise I had was that the top section of the front grill came painted gloss black and I felt it should have been matching body color.
Darlene F.
Vehicle Make : Mini Cooper
5 out of 5
5/10/2017
Both the estimator and the person answering the phone were exceptional helpful courteous and professional. Both get a 10++ rating
Shujaullah M.
Vehicle Make : Honda
5 out of 5
5/4/2017
You have the most efficient and friendly team of people I have ever met in any kind of business. Well done and I will be back and also refer anyone I know to you. Thanks so much.
Luiz A.
Vehicle Make : Toyota
5 out of 5
5/3/2017
Excellent service and customer service.
Darwin W.
Vehicle Make : Toyota
5 out of 5
4/14/2017
I am very satisfied with the customer service I was provided. Jon V. Helped me with all the questions I had about my car. I was informed daily about the progress of the repair work. Thanks to all who helped me at F. Lofrano & Son.!!! Excellent work!
Diane Y.
Vehicle Make : Honda
5 out of 5
4/12/2017
Outstanding customer service! Very professional and warm staff! Would recommend to anyone who needs body work. Thank you for so customer focused.
Rene C.
Vehicle Make : Hyundai
5 out of 5
4/11/2017
U guys rock!
Janet Y.
Vehicle Make : Hyundai
5 out of 5
3/30/2017
Everything was great! Fahrad was super nice.
Jerry G.
Vehicle Make : Acura
5 out of 5
3/3/2017
Great service and very attentive staff
Michelle W.
Vehicle Make : Fiat
5 out of 5
3/1/2017
Thank you for thorough and fast service. I appreciate the status updates on my repair and professionalism of your entire staff.
Tricia V.
Vehicle Make : Subaru
5 out of 5
2/28/2017
Wonderful and easy to work with.
Steve K.
Vehicle Make : Chevrolet
5 out of 5
2/10/2017
Great experience all around. These guys went the extra mile.
Greg S.
Vehicle Make : Toyota
5 out of 5
2/8/2017
Customer service & repair was good...keep up the good work.
Anna V.
Vehicle Make : Ford
5 out of 5
1/26/2017
Beautiful work from beautiful people :) John and crew gave me spectacular customer service. You guys made a bad situation into something positive. Thank you again for your kind and wonderful service! Anna Dorion, RN, MSN
Daniel F.
Vehicle Make : Subaru
5 out of 5
12/24/2016
Excellent repeat experience.
Vigil A.
Vehicle Make : Volkswagen
5 out of 5
12/22/2016
No tk u nice Work
Tim D.
Vehicle Make : Toyota
5 out of 5
12/16/2016
From the estimate to final delivery, everyone at Lofrano & Son was thoroughly professional in their interactions with me. The work itself was flawless, and our vehicle looked brand new.
Jim D.
Vehicle Make : Lexus
5 out of 5
12/3/2016
Reward Jon, Dennis and Fahad with big bonuses! They helped me every day for 4 days straight.
Peter T.
Vehicle Make : Honda
5 out of 5
11/10/2016
Your Staff is very friendly and personable! Thank You.

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