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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 1031 reviews 79%
4 star 138 reviews 11%
3 star 24 reviews 2%
2 star 66 reviews 5%
1 star 52 reviews 4%
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(All Vehicle Makes)
David W.
Vehicle Make : Mercedes
5 out of 5
4/22/2016
Looks good. Clean. Thanks.
Robert C.
Vehicle Make : Mercedes
5 out of 5
4/20/2016
The work was done as perfect as possible. Jesse Ontiveros was person who helped me and he was fantastic. And it was done for an extremely fair price.
Equonya W.
Vehicle Make : Chevrolet
5 out of 5
4/20/2016
I really appreciate a job well done. the repairs were made in a timely manner and I was made aware of each step of the process. Big thanks to Leslie and Manny!!
Dan B.
Vehicle Make : Lexus
5 out of 5
4/20/2016
Your email notifications were a little behind but a great help in staying informed on the status of the repair.
Mary A.
Vehicle Make : Mercedes
5 out of 5
4/18/2016
Quick and good job
Meital N.
Vehicle Make : Kia
5 out of 5
4/16/2016
Customer service that exceeds all expectations. Many, many thanks and much appreciation to Jesse anxiety the rest of the team.
Karin M.
Vehicle Make : Lexus
5 out of 5
4/15/2016
I am very happy with the job done on my car. I was kept abreast at all times. It was completed earlier than I was able to p/u the the car
Jerry K.
Vehicle Make : Mercedes
5 out of 5
4/15/2016
Jessie is the best and most professional service advisor I have ever had the pleasure of working with. Always concerned and courteous.
Jeff A.
Vehicle Make : Ford
2 out of 5
4/14/2016
Why you allow the insurance companyo of the person who wrecked my car to dictate the repairs is beyond me. It was not fixed right.
Carolyn T.
Vehicle Make : Honda
2 out of 5
4/12/2016
I expected to be updated along the way for the repair to my vehicle, especially since I received an initial texts a Ying I would get updates...but instead I had to call and wait amd call again for information. Otherwise, I was happy with the repairs.
Jill M.
Vehicle Make : Mazda
5 out of 5
4/12/2016
Thank you for doing a fantastic job and getting it done much faster than I expected!!!!
John Y.
Vehicle Make : Toyota
5 out of 5
4/11/2016
Great job Thank you
Sugriva/ravina D.
Vehicle Make : Honda
5 out of 5
4/9/2016
You guys did such a good job
Jones S.
Vehicle Make : Hyundai
1 out of 5
4/9/2016
The work on the car was great, but I was going through a small insurance company to pay for these damages, and was told multiple times by multiple people that these small insurance companies with whom your shop doesn't have a contract take forever or take their sweet time to come out and approve any extra repair estimates. That would mean you guys might have my car for a long time. It amounted to bad mouthing non- contracted insurance agencies. And the fact is, that small insurance agency (national general) pretty much immediately approved the extra damage estimate, and did nothing to hold up the process. Theres a difference between managing a customers expectations and just giving them negative information which is just frustrating, especially when it never comes to be.
James G.
Vehicle Make : Jeep
5 out of 5
4/8/2016
I would recommend Jim and Jacks
Gary B.
Vehicle Make : Volkswagen
5 out of 5
4/7/2016
Your communication during the process was outstanding.
Kerry Gale.
Vehicle Make : Jeep
5 out of 5
4/6/2016
Maintaining communications with the customer through the process even if it is not the best of news or the schedule has slipped is important. Manny kept me up to date, calls were returned promptly, and I had great service. And the best of all the car looked great when done. Thank You.
Kristina I.
Vehicle Make : Honda
5 out of 5
4/6/2016
Repair was fantastic as usual. It took a little longer than expected. The detailing after the repair was exceptionally great and very much appreciated. Thank you!!
Patrick J.
Vehicle Make : Audi
2 out of 5
4/2/2016
My air conditioning doesn't work once I picked up my car. It was working before you worked on my car. I
Baron S.
Vehicle Make : Jaguar
5 out of 5
4/1/2016
Excellent customer service,!

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