Casandra R.
Vehicle Make : Honda
You guys are the BEST!!!!!
This is the only place in the world if you want anything done right to
your car!!!
I Would never go any where else!!!
Thank you so much !!!!
Extra thank you to George , he is wonderful!!!
Miguel Z.
Vehicle Make : Ford
Very nice job and clean thanks. Jessie was great too.
Clodagh B.
Vehicle Make : Mercedes
Yes, and Manny (Manuel) was our point person there. He was so helpful, resourceful, and communicative. We very much appreciated it! Thanks!
Nina S.
Vehicle Make : Chevrolet
You guys are awesome..from Gabriel to the techs to office staff. Manager Jack even had an infectious smile..Thanks again. I shall return if warranted and will refer your services. s
Scarlett J.
Vehicle Make : Toyota
I will definitely recommend this auto body shop to anyone. My first impression of the office and front desk was excellent! Jim & Jacks receive an A with updates and notifications on the progress of my vehicle. Jim & Jacks personnel and Gabriel were exceptional especially the fact that my vehicle was completed before the estimated due date of repair.
John M.
Vehicle Make : Toyota
I would come back. And I would recommend to a friend.
Dorothy Z.
Vehicle Make : Pontiac
You weren't able to, I already tried.
Andrea S.
Vehicle Make : Chevrolet
Very cautious a little expensive
Colin T.
Vehicle Make : Chevrolet
I expected the repair to take about 3-4 days. Jim & Jacks was able to repair the vehicle in two days. The repair looks great!
Doris S.
Vehicle Make : Lexus
Will recomend to all my friends
Jennifer Arison.
Vehicle Make : Kia
When I called on the final , at 100:00 am, to ask about the specific time. Carlos said he thought 12:00, i said that would be great, he said he'd check and call back. I live 45 minutes away. At 11:00 I decide I'll go that direction and he should be calling. At 11:45 I was in El Segundi, I called again, Carlis said he thought it was was ready and would call back in 5 minutes. 15 ministers later I decided to drive to the shop. My car was done. But 2 times I had been told I would be called back and was not. I had a busy day to plan and wasted time not know. Carlis worked to meet the time I liked, but was too busy to let me know what was going on. Not good customer service. Your people need to have more time to be courteous to people and not be so harried., because the work is good and everyone professional and helpful.
Thank you.
Alfred C.
Vehicle Make : Kia
Manny was very condisending and very less than willing to assist me for a quote unquote "BUMPER JOB" but due to his less than accommodating attitude a 1200 job is going to negate a 5 to 10 thousand dollar job of it ever arises. The work was fine but never again will I ever return. I was referred to you by no less than 4 friends. From this point I will never refer your shop and will actually direct any friends and or coworkers to avoid your shop and also filed a official complaint with Nationwide due to Mannys terrible very non customer friendly attitude. Thank you for asking. If I may add Jack, the Jack that has been working there forever was very apologetic and very willing to assist in every way possible to make things right.
Lucille W.
Vehicle Make : Toyota
I am very pleased with the repair work and also the excellent customer service Jesse provided. I will refer people that need body work to Jim and Jacks.Thanks for the great repair job my car looks great again.
Megan O.
Vehicle Make : Mitsubishi
Jesse always helps me out and treats me with respect! Jim and Jacks has repaired my bumper several times and they always do a great job especially color matching which is hard when you have an orange car! I'll always bring my work to you!!
Kemp Monument.
Vehicle Make : Ford
My truck looks excellent. Thank you very much !!
Sandra S.
Vehicle Make : Audi
Anthony did an excellent job keeping me informed concerning the ongoing progress of my care repairs. I was very pleased with the care and condition my of my car since it was a brand new 2016 and he had to work hard to find all the parts.
Thank you Anthony
Robin R.
Vehicle Make : Honda
I look forward to talking with someone. Thanks for asking.
William B.
Vehicle Make : Mercedes
Manny was very helpful. We are repeat customers and will continue to be so. Thank you
Darrell B.
Vehicle Make : Ford
The only place I want my car worked on. Great staff and finished product. Thank you.
Laurie R.
Vehicle Make : Hyundai
As always Jim and Jack's has provided excellent customer service and complete satisfaction.
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