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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 1031 reviews 79%
4 star 138 reviews 11%
3 star 24 reviews 2%
2 star 66 reviews 5%
1 star 52 reviews 4%
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(All Vehicle Makes)
Lorenzo S.
Vehicle Make : Lexus
5 out of 5
3/7/2016
Please be informed that you have a very good customer service employee Mr. Jesse Ontiveros. He provided me very good service & I want you to know that he is a great asset to your company. I will surely recommend your company to my friends. Thank you. Lorenzo S
Jamie C.
Vehicle Make : Honda
5 out of 5
3/4/2016
Very friendly helpful service! Very happy, thanks!
Marsha C.
Vehicle Make : Toyota
4 out of 5
3/3/2016
I'm very impressed- made an old car look new again. I'll be back.
Mary W.
Vehicle Make : Mercedes
5 out of 5
3/1/2016
Thank you for the excellent service.
John Kevin.
Vehicle Make : Toyota
4 out of 5
3/1/2016
Nice job of following through on your commitments
Karishman A.
Vehicle Make : Lexus
5 out of 5
2/27/2016
Great service
Claudia S.
Vehicle Make : BMW
4 out of 5
2/27/2016
Gabriel is great.
John M.
Vehicle Make : Honda
5 out of 5
2/26/2016
Gabriel was true to his word. I asked if I could have my car ready a day earlier, because I was getting married, and he made sure it was done.! Thank you for taking care of me and providing great customer service!
Kevin J.
Vehicle Make : Ford
5 out of 5
2/26/2016
Manny was great. Everyone did what they said they were going to do. I've never worked with such a well run auto body shop. Thanks.
Keith H.
Vehicle Make : Acura
5 out of 5
2/24/2016
A big THANKS to my guy Gabriel! He did an awesome job at being accommodating, and facilitating my window repair on my Acura! - Christine
Gary F.
Vehicle Make : Toyota
4 out of 5
2/24/2016
fantastic!!!
Dieema W.
Vehicle Make : Audi
5 out of 5
2/23/2016
Gabriel was amazing, I would rate his customer service skills a 10 out of a scale from **** to 10
Deborah D.
Vehicle Make : Mercedes
5 out of 5
2/23/2016
Timely repairs. Car looks fantastic. I was frequently updated on status of repairs.
Clarinda B.
Vehicle Make : Dodge
2 out of 5
2/21/2016
I was not impressed with the customer service I received by Francisco. He didn't walk me through the process. He has no empathy and is never available to talk to. He says to have the girls page him however he is never available.
Peter Jim.
Vehicle Make : Toyota
2 out of 5
2/21/2016
The **** missed a part to be repaired. I will bring the truck back on Monday. The support personnel are very nice and professional
Martha K.
Vehicle Make : Chevrolet
5 out of 5
2/20/2016
No complaints. Great teamwork at Jim and Jack's
Janelle J.
Vehicle Make : Toyota
5 out of 5
2/19/2016
I greatly appreciated the team, the professionalism, the ease of having enterprise on site and the constant communication about my car. Awesome!
Sofia R.
Vehicle Make : Toyota
5 out of 5
2/18/2016
Jim and jacks forever. The staff is completely professional courteous attentive just the best. Quality of work awesome. The gym and Jack's experience priceless
Doris S.
Vehicle Make : Lexus
5 out of 5
2/18/2016
Prompt and cordious and Job well done
Joseph J.
Vehicle Make : Honda
5 out of 5
2/18/2016
Excellent repair work. Car was returned in pristine condition inside and out. Knowledgable, courteous, personnel. Efficient insurance claim processing. Useful work progress updates.

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