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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 1031 reviews 79%
4 star 138 reviews 11%
3 star 24 reviews 2%
2 star 66 reviews 5%
1 star 52 reviews 4%
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(All Vehicle Makes)
Cherly W.
Vehicle Make : Nissan
4 out of 5
2/18/2016
Everyone was very professional and friendly. I left feeling confident that I made the right decision to bring my car to Jim and Jack's. Thanks for the great service
Noah E.
Vehicle Make : Honda
2 out of 5
2/18/2016
Overall disappointed, with work performed on vehicle
Bonnie N.
Vehicle Make : Volvo
5 out of 5
2/17/2016
Great
Bernardo F.
Vehicle Make : Honda
5 out of 5
2/17/2016
I am very happy with the sercive provided. The fact that the rental car is in the facilities Make everything easier! Good quality work! Manuel was on top of of everything during the whole experince.
Sylvia P.
Vehicle Make : Kia
5 out of 5
2/17/2016
Excellent customer service. Will recommend. Pleased with the repairs.
Claudia B.
Vehicle Make : Toyota
5 out of 5
2/17/2016
Good experience, nice and honest Thank you for your great help
Michelle G.
Vehicle Make : Ford
5 out of 5
2/14/2016
Great job and great customer service as always!
**** G.
Vehicle Make : Lexus
5 out of 5
2/13/2016
Great work and Jessie is a huge asset to your company!
Diego J.
Vehicle Make : Toyota
5 out of 5
2/12/2016
Jesse went above and beyond to ensure my customer satisfaction. He is one on the main reasons why I keep coming back. Outstanding service and quality work overall. Diego
Betty S.
Vehicle Make : Toyota
5 out of 5
2/11/2016
Very pleased with the service and also that the car rental company was right there. The body work looks fantastic! The bonus was that you all washed the inside and outside of my car!
Darrell A.
Vehicle Make : Mercedes
5 out of 5
2/9/2016
Thanks for a professional job! Manny did great!
Anthony T.
Vehicle Make : Toyota
5 out of 5
2/7/2016
Efficient and overall good. Hope not to have accident again but my Prius is good again
Kerry V.
Vehicle Make : Toyota
5 out of 5
2/7/2016
Service was great and I appreciated having the car rental office on site.
Robert D.
Vehicle Make : Toyota
1 out of 5
2/6/2016
Service was good. Only issue was that work was done above the estimate without my authorization. If it was insurance I wouldn't care. Since it was out of pocket, and I was using the funds provided by the person who rear ended me (based on estimate), I was not ok with it. The bill was adjusted to cover most of the overage, which made up for most of it.
Katherine F.
Vehicle Make : Volkswagen
4 out of 5
2/5/2016
Gabriel did a brilliant job on my car and with helping me navigate the crazy world of insurance coverage. Thanks so much!
Vatche Z.
Vehicle Make : BMW
5 out of 5
2/5/2016
Amazing job!
Sara C.
Vehicle Make : Toyota
5 out of 5
2/5/2016
Very professional and friendly staff. Love the flexibility with my schedule and getting my car done early. Also appreciate the text updates and great communication from the team.
Tom D.
Vehicle Make : Nissan
5 out of 5
2/4/2016
More satisfied I couldn't be. Thank you for a professional, and very expedient job.
Greg K.
Vehicle Make : Acura
5 out of 5
2/4/2016
Anthony was terrific in handling my repair with expediency. Thanks, Greg
Theresa R.
Vehicle Make : BMW
5 out of 5
2/3/2016
Gabriel and Jack were absolutely fantastic. I felt catered too. The service was incredible, quick, efficient and my vehicle looks brand new. I highly recommend them.

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