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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 1031 reviews 79%
4 star 138 reviews 11%
3 star 24 reviews 2%
2 star 66 reviews 5%
1 star 52 reviews 4%
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(All Vehicle Makes)
Jorge C.
Vehicle Make : Dodge
5 out of 5
8/12/2015
Gabriel was outstanding very professional and kept me updated on my cars status. The girls in the front counter were also very friendly.
Raymond L.
Vehicle Make : Lexus
5 out of 5
8/11/2015
Always professional. Workmanship on my car was fantastic. Friendly service providers.
Raymond G.
Vehicle Make : Toyota
5 out of 5
8/10/2015
got the job done fast
Adriene R.
Vehicle Make : Toyota
5 out of 5
8/9/2015
Excellent service.
Akhilesh J.
Vehicle Make : Toyota
5 out of 5
8/8/2015
It is one of the best body shops I have come across. The staffs are very professional and the service is just fantastic. I am extremely happy that I chose this shop for repairing my car. Awesome job, guy!
Nadine Q.
Vehicle Make : Toyota
5 out of 5
8/5/2015
I am satisfied with the work that Jim and a Jacks Collision Center have done. Ny Prius looks great. I am definitely a promoter. Thanks to Francisco for handling my repairs and his team. Thanks to the ladies at the front desk they were always smiling and pleasant to deal with. Overall I'm super satisfied.
Stephen V.
Vehicle Make : BMW
5 out of 5
8/4/2015
Pro tabs pleasant. Thank you
Deron B.
Vehicle Make : Nissan
5 out of 5
8/2/2015
Jesse was great!
Juan R.
Vehicle Make : Honda
5 out of 5
8/1/2015
Happy
Kimberly S.
Vehicle Make : Ford
5 out of 5
7/31/2015
Very pleased with the service received
Douglas A.
Vehicle Make : Toyota
5 out of 5
7/31/2015
I very much appreciate that Francisco was able to hold my car for me while we were away on vacation. The repair looks great and the car was completely cleaned before we picked it up. Thank you
William K.
Vehicle Make : Toyota
5 out of 5
7/31/2015
Gabriel was excellent at every stage of the process. He deserves a raise!
Rebecca D.
Vehicle Make : Lexus
5 out of 5
7/31/2015
Gabriel was very responsive and helpful. The car looked great when I picked it up and it was completed well ahead of schedule to accommodate a personal timing conflicts. I would be happy to refer Jim and Jack's
Gina N.
Vehicle Make : Chevrolet
5 out of 5
7/31/2015
It was a great experience! The entire staff was very professional.i appreciated having the Enterprise office inside. Thank you!!!
Moritz H.
Vehicle Make : Toyota
4 out of 5
7/31/2015
The text messaging system is mostly useless. I received messages that did not correspond with what I was told over the phone that same day. That being said the service was great and the quality of the work seems outstanding.
Winston A.
Vehicle Make : Toyota
4 out of 5
7/28/2015
Jesse was the only one looking out for my interest during this process. I had to wait a day before I call my adjuster at Geico to ask him why did this take 33 days to complete. I'm happy with the work you shop did but I'm pissed with Geico for dragging this out so long. If anything happens to any of my other vehicles, I will gladly bring them to you repair shop. If I didn't say thank you yesterday Jesse I'll say it now. Thank you for having my back.
Amanda P.
Vehicle Make : Chrysler
5 out of 5
7/27/2015
Great customer service. Gabriel was able to answer all my questions and the repair turned out great!
Joel E.
Vehicle Make : Ford
1 out of 5
7/27/2015
I never heard from anyone at Jim and Jack's regarding the status of my car repair. When I called, I was put on hold for Francisco, then told he would call back. That didn't happen. I had to drive over to see if my car was repaired. I would have cancelled the job if I had known there would be no response from anyone. On the bright side, the repair work was done well, but it was a bad experience, and I won't be back.
Michael R.
Vehicle Make : Honda
1 out of 5
7/25/2015
When I picked up my car the paint was not done correctly and my ash tray was broken by you
Asagi A..
Vehicle Make : Jeep
5 out of 5
7/25/2015
This was my second time having work done on my car at Jim & Jacks and both times I had awesome service! Could not have asked for a better experience!

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