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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 1031 reviews 79%
4 star 138 reviews 11%
3 star 24 reviews 2%
2 star 66 reviews 5%
1 star 52 reviews 4%
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(All Vehicle Makes)
Erin F.
Vehicle Make : Toyota
5 out of 5
3/20/2015
The repair looks great, the car was ready when estimated, and you even cleaned the inside. Fantastic!
Christopher N.
Vehicle Make : Ford
5 out of 5
3/20/2015
Gabriel was a joy to work with. I trusted his advice and my car looks fantastic. Will definitely be a repeat customer if I ever have car issues going forward
Moonsik K.
Vehicle Make : Acura
5 out of 5
3/19/2015
You did very clean job. I will recommend you to my frriends.
David D.
Vehicle Make : GMC
4 out of 5
3/18/2015
I liked the auto text messages on status that I could respond to and get answers from someone ( Jesse) vs a black hole. The work is solid! Truck looks great. I think the gal at the desk should show the customer the work sheet before asking for payment being made, but that's just me perhaps. Overall a great experience and great people to work with. Thank you
Peggy K.
Vehicle Make : GMC
5 out of 5
3/15/2015
We have used Jim and Jack's 4 or 5 times in the past 15 years - sometimes through our insurance company and sometimes not. We have always been impressed with their professionalism, speed, and skill.
Jimmy R.
Vehicle Make : Scion
5 out of 5
3/14/2015
Very well done
Ronald I.
Vehicle Make : Porsche
5 out of 5
3/14/2015
Excellent service
Krystle S.
Vehicle Make : Toyota
5 out of 5
3/13/2015
I appreciated the text updates letting me know the status of my car. Jesse was very helpful as well.
Ellen H.
Vehicle Make : GMC
5 out of 5
3/7/2015
Kudos to Gabriel! He was extremely professional and wonderful to do business with. Gabriel makes the unpleasant business of accident related auto repair a pleasant experience.
Michael T.
Vehicle Make : Chevrolet
3 out of 5
3/7/2015
Great communication - no surprises on bill - went longer than expected so Jim & Jacks deal with Enterprise Rent A Car meant I did not pay my share of rental car expense for the additional days, only 6 a day but classy move. CUSTOMER SERVICE IS ALIVE AT JIM AND JACKS AND THAT WILL BRING ME BACK AND RECOMMEND YOU TO OTHERS!!
Kirk B.
Vehicle Make : Toyota
5 out of 5
3/6/2015
On time as promised. Courteous service from Gabe.
Jonathan M.
Vehicle Make : BMW
4 out of 5
3/6/2015
Very professionally done, didn't take too long and Gabriel was very helpful and on top of things!
Nelson A.
Vehicle Make : Porsche
5 out of 5
3/4/2015
you guys are great.. Jesse was great to work with.
Flavio F.
Vehicle Make : Subaru
5 out of 5
3/4/2015
All the team is very professional and courteous.
Martin C.
Vehicle Make : Chrysler
4 out of 5
3/4/2015
Everything done as promised. Nice having a rent a car right there.
Carl M.
Vehicle Make : Ford
5 out of 5
3/3/2015
Great. Thanks.
Peter B.
Vehicle Make : Subaru
5 out of 5
3/3/2015
Nice work.
Alex/maria I.
Vehicle Make : GMC
5 out of 5
2/28/2015
Great service and professionalism.very effective.
Darrell B.
Vehicle Make : Ford
5 out of 5
2/26/2015
Car looks great. Thank you.
Vincent C.
Vehicle Make : Ford
5 out of 5
2/25/2015
Nice phone updates! Overall great experience as always. Congratulations on a very well run business.

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