Liborio A.
Vehicle Make : Toyota
The people were helpful and efficient.
Robbie G.
Vehicle Make : Mercedes
I am extremely pleased with my experience at Jim and Jack’s...thank you so much Jesse and Francisco for your support & empathy with my family situation. Overall everyone provided excellent customer service.. I highly recommend Jim and Jack’s.
Lisa J.
Vehicle Make : Kia
Manuel was THE best and made sure I was informed about the progress of my vehicle. The work was impeccable!! N
Timothy M.
Vehicle Make : Chevrolet
Gus did such a great job keeping me informed with e-updates. He also made sure the repairs were done perfectly to my standards. I highly recommend Jim & Jack's Collision Center and Gus!
Tim McGuire
Manhattan Beach, CA
Gladys L.
Vehicle Make : Mazda
My car looks great. The Best customer service. The text updates is a great feature. Gus always kept me updated in the progress if my car. A bonus feature is a rental car service is right in the office.
Sayed E.
Vehicle Make : BMW
As expected and more. Thankd to Manuel Toscano for his help. Excellent service
Charles M.
Vehicle Make : Toyota
Appreciated the follow up with Gus and status notifications. Most likely will come again with future repair work to be performed.
Tan T.
Vehicle Make : Honda
My seat get grease charcoal blemist ( mechanic work on doors !!!
Orther than that it fine !
Thank Anthony !
Cynthia W.
Vehicle Make : Honda
Everyone was helpful and friendly. My car was finished ahead of schedule and it looks beautiful.
Jeremy B.
Vehicle Make : Audi
Jesse was very responsive and the consummate professional. I would absolutely refer friends/family to J&J.
Jim F.
Vehicle Make : Toyota
Professional staff throughout. Details of repairs and length of time needed to complete were thorough and clearly explained. I will seek their services in the future and recommend them to my acquaintances.
Lucrezia B.
Vehicle Make : Mini Cooper
Manuel was awesome!
Charles R.
Vehicle Make : BMW
Extremely helpful, knowledgeable and friendly staff. Highly recommended!
Lisa A.
Vehicle Make : Mercedes
A car wash may have been nice .. ????
Alixandra L.
Vehicle Make : Toyota
Thank you :) great service and really nice to be updated about the progress ...and to be done early!
Adam F.
Vehicle Make : Ford
Good job!
Sue N.
Vehicle Make : Mercedes
On my way to pick up my car from your shop on the 9th of March, which was the date I was given via text by your associate. While driving I called your shop out of courtesy to let them know that I would be there in a few minutes , to which your associate responded “ Oh, no one told you?”, then he proceeded to tell me that my car was damaged when it was taken to Southbay Mercedes for final calibrations. I asked for details but was given vague information. After a week of getting nowhere I picked up my car March 15 with the rear damage fixed but now with new damage in the front. Just for bonus when I got home I noticed that the Mercedes emergency first aid kit is missing from the trunk. I am extremely dissatisfied with my experience with Jim & Jacks collision center.I would further discuss this situation with management.
Deborah B.
Vehicle Make : BMW
Anthony is a great person to work with. The women at the front desk are very nice. It never pleasant that you have to have your car repaired but your office majevutvas please thank as possible. Additionally, there are so many repairs shops that you might feel taken. Never have I felt that at Jim & Jacks.
Amy W.
Vehicle Make : Lexus
Great job. Very prompt.
Lori E.
Vehicle Make : Kia
The service was amazing. I received text notifications along the way, and my car was completed early even. Manny was great!
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