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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 134 reviews 74%
4 star 21 reviews 12%
3 star 11 reviews 6%
2 star 4 reviews 2%
1 star 11 reviews 6%
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(All Vehicle Makes)
Stephanie F.
Vehicle Make : Toyota
4 out of 5
12/29/2017
David Le and the service techs obviously aim for 100% satisfaction! Took our concerns seriously and gave FAST service! Very knowledgeable and experienced with the insurance companies. We couldn't be more pleased. The only concern I had was that the text updates seem to be auto-generated, not true updates--this was obvious when AFTER receiving a phone call from the CW receptionist that our car was ready, I received a text update several hours later saying our car was over halfway done--56% exactly. That was easy to overlook since CW is so great at communicating personally, but I would love for them to make that a true update. Excellent service
Deborah R.
Vehicle Make : Toyota
4 out of 5
12/20/2017
I'm very happy that work was finished and my vehicle returned on the 19th instead of the 29th! The vehicle looks great! Thank you!
Carma F.
Vehicle Make : Jeep
5 out of 5
12/14/2017
The work that you all did & the way I was treated when it ran overtime as far as the rental car cost I be happier. The color looks perfect. Your team did well.
Jim K.
Vehicle Make : Mercedes
5 out of 5
12/6/2017
Very satisfied.
Brandi N.
Vehicle Make : Dodge
5 out of 5
12/5/2017
Great job the truck looked fantastic
Gary B.
Vehicle Make : Mercedes
5 out of 5
12/2/2017
It appears to me this group is well organized. I liked the emails updating the cust. on status of repairs.
Becky B.
Vehicle Make : Mazda
4 out of 5
11/29/2017
Everything did not go as planned but seldom does! Jerry went out of his way to make sure I was taken care of, so I was happy.
Drew M.
Vehicle Make : Lexus
4 out of 5
11/16/2017
I had a good experience. It was the only shop to call me back and ask if I was considering them. They texted me at every stage and they come in a few dollars under estimate. Great Job!
Greg H.
Vehicle Make : Ford
5 out of 5
11/7/2017
Very professional experience.
L. G.
Vehicle Make : Mazda
4 out of 5
11/7/2017
Quick turn-around, kind staff
Rebecca B.
Vehicle Make : Buick
5 out of 5
11/1/2017
I had the best experience with Collision Works of Broken Arrow. The text messages I received daily was wonderful, I never had to wonder about what stage the repair process was in and I got my car back right on the estimated time I was told. My car looked great and rode like new. I am beyond pleased with my experience and I’m soooo happy that I trusted them to work on my car. Thank you so very much.
Rebecca M.
Vehicle Make : Kia
1 out of 5
10/26/2017
Left front fender and blended paint is orange peeled. Two rough spots in pain t. My towels, floor rugs and sheet are missing from me car. I use the towels and sheet to protect my seats from my dogs.
Ramona M.
Vehicle Make : Subaru
5 out of 5
10/25/2017
Great experience. Professional staff. My car looks great. And the loaner was even better. fast and very communicative along the process.
Jonna A.
Vehicle Make : Ford
5 out of 5
10/17/2017
You guys were fantastic. Totally pleased
Floyd S.
Vehicle Make : Chevrolet
5 out of 5
10/12/2017
Truck came out great! Few things were found and they addressed them on the spot - great turn around time for the amount of work that was done! Will definitely recommend for anyone needing repairs!
Alexander C.
Vehicle Make : Nissan
5 out of 5
10/10/2017
Very professional, impressed with every one there.
John W.
Vehicle Make : Chevrolet
5 out of 5
10/5/2017
Job well done well communicated and I even vacuumed my car when I received it
Hannah M.
Vehicle Make : Honda
5 out of 5
9/16/2017
CW was great! Chad and his crew were super friendly. I had a concern with my patched and painted fender and he fixed it right away. Great service and experience!
Travis C.
Vehicle Make : Chevrolet
5 out of 5
9/15/2017
Wonderful job.
Jenny P.
Vehicle Make : Honda
4 out of 5
9/2/2017
The work was great & the communication was excellent. I never wondered where they were on my car. Only complaint is someone left an unsmoked cigarette in my cup holder.

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