Debbie B.
Vehicle Make : Lexus
The ongoing communication was absolutely incredible. Every staff member made me feel very comfortable and appreciated.I would recommend Fresno Body works to without hesitation!
Lorraine Y.
Vehicle Make : Honda
Amazing job done---and great customer service thank you
Jenie G.
Vehicle Make : Lexus
Make sure the work is done before you call me. I went in was prepared to leave noticed a piece missing now I will have to return for that work. Which brings me to problem number 2 your hours are awful does not make it easy for working people to get their cars.
David S.
Vehicle Make : Honda
Excellent service and y’all took great care of my car. 10/10 service.
David R.
Vehicle Make : Toyota
Very professional and caring about your vehicle
Varinderpal D.
Vehicle Make : GMC
Good job
Twyla K.
Vehicle Make : Honda
Good job. All the employees were great. Office staff very curtious. Appreciate the service and treatment. Sincerely Bruce Krotter and my puppy Rawk.
Teresa R.
Vehicle Make : Nissan
Exelent
Bruce K.
Vehicle Make : Ford
As expected, looks good and seems to have great fit and matching paint.
Joel V.
Vehicle Make : Honda
Thanks for doing a good job...again!
Patsy C.
Vehicle Make : Lexus
Customer service was poor. I came home & checked the time when I was texted to pick up my car & it was 4:41 PM. Basically there was not enough time to take care of returning my rental & picking up my car before 5 PM closing. I feel that Fresno Body Works should have accommodated me for pick up of my car for an additional 5-10 minutes after closing time, once I worked out a plan with Enterprise Rental for pick up. Instead I was told Fresno Body Works would not accommodate me & I needed to pick up my car the next day.
Robby H.
Vehicle Make : Dodge
The people at Fresno Body Works are awesome!
Sarah A.
Vehicle Make : Honda
So far so gr8! Wonderful staff inside the office; and auto body/mechanics who we can trust!!!
Norma F.
Vehicle Make : Mercedes
Everything was very professional. My car looks great and the work was completed earlier than expected. Thank you!
Carrie G.
Vehicle Make : Toyota
They used a used part on my car. I called my insurance company and said they never heard of such a thing and now I will have to take more time off to take the car back. Very inconvenient for not only for myself but also for my husband. I've never had my car repaired and had any auto shop use an used part to do the repair work.
Daniel J.
Vehicle Make : Honda
Fast and excellent work on the car. Looked like new. Thanks
Darla B.
Vehicle Make : Toyota
Friendly understanding staff, very accurate estimate and timeframe for repairs given for repair. Car looks new!! They even took care of getting my rental car returned.....amazing!!
Susana A.
Vehicle Make : Ford
Im sure not your fault, but too many days waiting for correct part. Waited for appointment for estimate, waited for appointment for repair which began **** month and **** day after the accident. Updates not timely.
Susan G.
Vehicle Make : Lexus
Great customer service, efficient and I got my car back a day early!!
Victor L.
Vehicle Make : Acura
I was notified my car would be done Monday that was a delay from original estimate of day it would be done. I understand that delays happen but I was not notified that it would not be done till I called at 4 to confirm it was going to be ready. They told me it would be another day. Then I received the text saying it would be done at 4:27 and called at 3:30 to confirm and was told they did not know if it would be done or not. I got a call at 4:21 saying it would be done and at that point I could not get there. It was frustrating! Then I came to pick up my car and waited over 30 minutes when there was only one other person in the waiting area. I got my car and then later in the day opened the back seat to find that the side panel or the driver side was not put back on and I had to figure out how to install it myself.
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