Bertha A.
Vehicle Make : Toyota
Keep up the great work every body was very nice made me feel like home Alex was great ....Thank you
Lois B.
Vehicle Make : Hyundai
The job was great! From the moment I brought the car in for an estimate on the job to picking it up after the work was finished, everyone was courteous and eager to help me. I appreciated the updates on the progress on the car's repair. It was also a joy to pick up the car a bit earlier than anticipated. The car looked beautiful and was so nice and clean. You folks rock! Thank you!
Norm T.
Vehicle Make : Toyota
Great job, well informed, vehicle looks majestic.
Marilyn Joy.
Vehicle Make : Toyota
Your company is excellent to deal with. They were
Courteous and professional. Highly recommend them to anyone
Thank you
Celesti R.
Vehicle Make : Acura
I provided Cody feedback on my concerns. The door ding was repaired but I discovered a broken vent lever when I picked up my car along with the dash being tampered with. Cody immediately called me in response to my email I sent him and I explained that while drive home I also noticed the AC light is now not working which might be related to my dash not properly being in place.
Amy C.
Vehicle Make : Dodge
Jason and the rest of the Rocklin team were amazing! On time, under estimate, friendly, accommodating and over all fantastic. I'd recommend this team to EVERYONE I know.
Richard I.
Vehicle Make : Kia
Almost everything was great, for one exception that I am surprised wasn't caught. I will be phoning the office to see about bringing my Kia back to see about it. All other interactions and repairs were great! So maybe I shouldn't fill this out just yet? Thank you! Joanne Ikerd
Russel A.
Vehicle Make : Chevrolet
Satilite radio antenna was left disconnected, sunroof sunscreen was off track so it could not be closed, side moldings on doors were replaced with new factory ones and were painted which looks ok but they are wavy. Looks extremely bad. Paint is ok. Looks like you the trainees working on my vehicle.
Melissa R.
Vehicle Make : Honda
Because the job was not done correctly the first visit. I had to return to have it done again. I requested to have a car rental but was told it should only take 2 days and they will not provide a rental. Since I work an hour and a half away this would be a major inconvenience. Not knowing what to do I called my insurance and they provided my rental. I turned my car in Monday morning and did not get it back until Friday morning. Five days were used on My insurance. This to me is unexceptable. It does not bother me so much that the work had to be done again. I am thankful I went to Kineasals the past 6 years for that guarantee. But I will not be returning in the future.
John S.
Vehicle Make : Chevrolet
You did not tell me you didn't accept personal checks.
Susan C.
Vehicle Make : Toyota
I would have liked to have gotten my car back at least a week sooner.
You were suppose to touch up paint a spot on the back quarter left side.
Other than that I am happy with the quality of the workmenship.
Craig D.
Vehicle Make : Vehicle
Car was nice and clean. Repair looks like new.
Ramos.patricia Ramos,andrew.
Vehicle Make : Honda
I was very impressed with customer service of all staff. Car was done ahead of schedule. Nice touch to detail my teenager's car!!! I would highly recommend you!!
Frank D.
Vehicle Make : Vehicle
Jason was great to work with. The receptionists were extremely professional and pleasant.
Gary G.
Vehicle Make : Nissan
I want to thank everyone there. Great service.
Marcus G.
Vehicle Make : Vehicle
Only Positive...Jason was great in communicating time lines and made sure all my needs were met. The quality of work was excellent and it is comforting when you enter Kniesel's. Everyone greets you with a smile and you feel like you are their most important customer. Sincerely, Marcus V. Graziano
Jeffrey J.
Vehicle Make : Kia
They kept me informed on everything they were doing at all times. It was so unbelievably easy to work with Kniesel's.They are so well organized in all phases.I've never had it easier renting a car while waiting for my car to be repaired. I have been recommending them to everyone.
renting a car
Amanda C.
Vehicle Make : Honda
The car looked great, everyone was friendly.
Melina R.
Vehicle Make : Hyundai
Wonderful rep Doug Harris. Kept me in loop via email and text with updates.
Michelle R.
Vehicle Make : Dodge
Thank you so much
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