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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 606 reviews 74%
4 star 108 reviews 13%
3 star 19 reviews 2%
2 star 40 reviews 5%
1 star 50 reviews 6%
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(All Vehicle Makes)
Laurie M.
Vehicle Make : Toyota
4 out of 5
8/12/2015
I was so impressed with your business. Todd Tiscareno provided great service from the minute I walked in for an estimate until the moment he handed the keys backed to me after my car was repaired. The two women who were at the counter were friendly, helpful, and provided great customer service. I would recommend all my friends to go there.
Laura L.
Vehicle Make : Subaru
5 out of 5
8/11/2015
The whole process went smoothly, and I was kept up to date while my car was in the shop. The work done on my car looks great too! Everyone was really friendly and professional! Thank you so much Kniesel's!
Richard S.
Vehicle Make : Toyota
5 out of 5
8/8/2015
Excellent communication from the front desk and the customer rep all the way through the process. Repairs were completed just as promised.
Roy M.
Vehicle Make : Ford
5 out of 5
8/6/2015
Alex and the team were very helpful and great to work with
Jeffrey W.
Vehicle Make : Ford
5 out of 5
7/31/2015
Everything was fast and easy. The ladies at the front desk were on the ****. Jason and Doug took care of everything. My car looks GREAT!
Lisa D.
Vehicle Make : BMW
5 out of 5
7/23/2015
Really impressed! Car looks great and thanks for cleaning it! Looks like it was detailed.
Brian O.
Vehicle Make : Nissan
5 out of 5
7/21/2015
Outstanding followup with timely completion
David M.
Vehicle Make : Lexus
4 out of 5
7/18/2015
Alex M. Of Rocklin my contact. Actually exceeded my highest standards expectation. The flourish extra touches guarantee my unflagging loyalty and highest recommends to any/all.. Highest accolades on my 62 years of driving, Send me, also Alex of Rocklin, a copy of this truth in services statement, please. D.A. Mana-ay, P.O. Box 37499, Sacto, CA 95838 ... Or
Janine H.
Vehicle Make : Ford
5 out of 5
7/18/2015
Excellent service, communication and customer service. I'll never bring my vehicle anywhere else.
Maria P.
Vehicle Make : Toyota
5 out of 5
7/12/2015
Very helpful staff answers all my questions.
Paula L.
Vehicle Make : Ford
5 out of 5
7/11/2015
Alex was great and all the gals at the front desk were very nice and efficient. Those who worked on my car did a great job because it looks perfect. Thanks to everyone! Even though I hope I never have to come back, I will definitely recommend Kniesel's to others!
Benjamin G.
Vehicle Make : Vehicle
5 out of 5
7/11/2015
great customer service.
Kathleen M.
Vehicle Make : Honda
5 out of 5
7/11/2015
They were all amazing; friendly,efficient,professional. Experience seamless; car looks brand new; loved that rental car ready 4 me with super easy return. Scale of **** - 10 15. I will recommend Kniesels-car to everyone. Thank YOU!!!
Chris P.
Vehicle Make : Toyota
5 out of 5
6/24/2015
I worked with Alex and he was very efficient in completing my car on time as well as keeping me updated through out the time my car was in your service.
Robert G.
Vehicle Make : Toyota
5 out of 5
6/13/2015
We'd give you aa 10 - it looks better than when it was new.
Crystal L.
Vehicle Make : Honda
5 out of 5
6/12/2015
Great customer service and very helpful
Scott S.
Vehicle Make : Land Rover
5 out of 5
6/8/2015
Great job
Kathryn P.
Vehicle Make : Chevrolet
5 out of 5
6/7/2015
Great people to work with
Noel W.
Vehicle Make : Volkswagen
1 out of 5
6/5/2015
Did u remove my rear bumper? The reason I ask is because when I brought my car in there was **** scratch where someone had apparently bumped into the bumper and it was barely noticeable and now there is multiple thin scratches in the same area as if there was more pressure put in the same area when I noticed the scratches Doug said oh that was previous damage I didn't argue because we were on our way and running late to our grandsons graduation I will try and apply a scratch remover I have
James S.
Vehicle Make : Toyota
1 out of 5
5/30/2015
Our vehicle was completed a week after the original estimate due to the incorrect parts being ordered by your technicians. We had to pay for an additional week of a rental car due to this error. I did, however, appreciate the communication via email and phone of the status of repairs.

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