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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 606 reviews 74%
4 star 108 reviews 13%
3 star 19 reviews 2%
2 star 40 reviews 5%
1 star 50 reviews 6%
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(All Vehicle Makes)
Pam C.
Vehicle Make : Nissan
5 out of 5
9/2/2017
I had just moved to the area and the Kniesel Team made my car repairs painless!
Teresa G.
Vehicle Make : Toyota
1 out of 5
9/1/2017
Looks like some new scuff on my front bumper that wasn't there before. Also, we already discussed the work that wasn't done
Kamron M.
Vehicle Make : Toyota
5 out of 5
9/1/2017
I loved the people at the front desk and stephanie was awesome to deal with. She kept me updated the whole time and was a joy to get to know and talk with about our truck.
Kathreen D.
Vehicle Make : Honda
4 out of 5
8/29/2017
Cody communicated well throughout the repair process and explained the paperwork well at pick up. Jeff was so kind to grab the car and get it cooled down prior to handing off the keys. Receptionists were all kind and very helpful. The car wash and detailing were a fabulous bonus!
Robert A.
Vehicle Make : Jeep
5 out of 5
8/28/2017
Kniesel's is by far the best shop!! Jason was amazing to work with and kept me updated throughout. The receptionist were so sweet every time I called and always directing me wherever I needed. My car came out even better than expected. Thank you Kniesel's for being outstanding and so easy to work with!
Joseph P.
Vehicle Make : Toyota
5 out of 5
8/22/2017
Repairs look like original manufacture. Front desk staff was very professional and friendly. Car delivered clean. In showroom condition. A nice touch.
John K.
Vehicle Make : Toyota
2 out of 5
8/22/2017
Nick promised me about a week. This cost me extra for the rental because they only had a Lexus crossover that was a high insurance with enterprise. Toward the end if he told he would need 4 or 5 days I could have switched to lesser vehicle with lower insirance. I do like the overall outcome and condition. So appreciate the fine work done by the shop. Gino may have done a lot of the work. He did a great job ithat was the case. I would recommend this business. I would just tell them to have the managers watch the timeline mire
Polly H.
Vehicle Make : Nissan
5 out of 5
8/22/2017
Everyone was very welcoming, honest, caring, friendly, and did a great job with the repair. Thank you for taking great car of my car and being up front with me during the whole repair!
Gc Products,.
Vehicle Make : Ford
2 out of 5
8/22/2017
Forgot to fix my windshield.
Will F.
Vehicle Make : Tesla
5 out of 5
8/19/2017
I am unhappy with Tesla. Kniesel's has been excellent throughout.
Michael R.
Vehicle Make : Lexus
5 out of 5
8/18/2017
Car looks fabulous and was done with in the time that they said it was gonna be done customer service was great front desk was awesome and it's why I keep coming back
Sherry B.
Vehicle Make : Ford
5 out of 5
8/18/2017
Professional friendly and highly recommended. Good jib????
Judith L.
Vehicle Make : Nissan
5 out of 5
8/17/2017
I loved the emails keeping me up to date. And my car is so clean! Thank you.
Meenakshi B.
Vehicle Make : Hyundai
3 out of 5
8/17/2017
The estimate of cost for repair submitted by Kniesel's was no high that the AAA insurance decided to declare it total loss and took possession of the vehicle.
Leslie W.
Vehicle Make : Toyota
5 out of 5
8/17/2017
Great service and communication
Chris B.
Vehicle Make : Hyundai
5 out of 5
8/17/2017
Great work. Thanks.
Robert M.
Vehicle Make : Ford
5 out of 5
8/12/2017
Wow, all I can say. You got my truck into the shop so fast then you got the work done in on day. Truck looks great! Thanks you so much.
Matthew P.
Vehicle Make : BMW
5 out of 5
8/11/2017
Great experience as always. Thanks!
Maria J.
Vehicle Make : Lincoln
5 out of 5
8/11/2017
Car looks new again, thanks
James T.
Vehicle Make : Ford
5 out of 5
8/10/2017
I liked getting the text updates. I also was impressed that my car was cleaned when I picked it up. Repair was impressive,and I can't even tell that there was ever any damage to my car.

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