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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 266 reviews 61%
4 star 52 reviews 12%
3 star 17 reviews 4%
2 star 45 reviews 10%
1 star 59 reviews 13%
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(All Vehicle Makes)
Richard V.
Vehicle Make : Tesla
5 out of 5
4/28/2018
Appreciate the fast turn around for a Tesla repair.
Kevin Z.
Vehicle Make : Toyota
5 out of 5
4/27/2018
Katie and the service was amazing!! I couldn't be happier!!
Louis V.
Vehicle Make : GMC
1 out of 5
4/27/2018
Lock device missing from spare tire
Susan B.
Vehicle Make : Lexus
5 out of 5
4/26/2018
I couldn’t be happier!!! My car looked amazing! I will recommend you guys to anyone looking for a body shop!
David C.
Vehicle Make : Honda
5 out of 5
4/26/2018
I worked with Cecil and he was fantastic. He was very informative and kind. Everything went so well especially considering I accidentally dropped the car off **** week early got service. Our car was fixed beautiful and we are very thankful.
Rita T.
Vehicle Make : BMW
5 out of 5
4/26/2018
The best
Edward K.
Vehicle Make : Tesla
4 out of 5
4/21/2018
Cecil kept us informed about the progress of the repairs. He was great. Tesla was very slow getting the parts for the repairs.
Christopher C.
Vehicle Make : Hyundai
2 out of 5
4/20/2018
We wish we had known that the fix would take more than two weeks; we could have made arrangements. Better communication would help.
Leonardo C.
Vehicle Make : Mercedes
5 out of 5
4/20/2018
Repairs were completed earlier than expected. No issues, excellent service.
Mark K.
Vehicle Make : Infiniti
2 out of 5
4/20/2018
Smudge on pillar and sun roof visor. I will try to remove at home.
Grant S.
Vehicle Make : Infiniti
5 out of 5
4/20/2018
BEST IN THE BAY AREA!! Cannot thank you all enough for your help during a horrible time. You came through when nobody else would and I will forever be thankful for your services! - Infiniti G35 Coupe Guy
Elisabeth S.
Vehicle Make : Toyota
5 out of 5
4/19/2018
Excellent, professional customer service. Great update communication and the end result was beautiful
Dan G.
Vehicle Make : Tesla
5 out of 5
4/17/2018
As always, the Chilton team's service quality, timeliness, and customer experience were fantastic! The area of our Tesla that was damaged now looks like new -- and the team was even able to save the quarter panel and save us a lot of money! Thank you, and Go Chilton!
Raju R.
Vehicle Make : Tesla
5 out of 5
4/15/2018
exceptional customer service
Jacqueline P.
Vehicle Make : Honda
5 out of 5
4/14/2018
Very good experience with chilton,
Gary G.
Vehicle Make : Subaru
5 out of 5
4/13/2018
You made it so so easy
Mark J.
Vehicle Make : Porsche
5 out of 5
4/10/2018
Very helpful and friendly. Appreciated Communciation by text.
Michael C.
Vehicle Make : Tesla
5 out of 5
4/10/2018
Great service. Great work. Really appreciated the electronic updates.
Warren A.
Vehicle Make : Chevrolet
5 out of 5
4/6/2018
Cecil, my Service Rep was very kind and professional. He telephoned and emailed updates as I waited for completion and my car was ready for pick-up as promised.
Kathy K.
Vehicle Make : BMW
5 out of 5
4/6/2018
Chilton Auto Body went beyond my expectations! Excellent Customer service and repair of my BMW. Car was cleaned inside & out!

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