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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 98 reviews 86%
4 star 7 reviews 6%
3 star 3 reviews 3%
2 star 2 reviews 2%
1 star 4 reviews 4%
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(All Vehicle Makes)
Mike D.
Vehicle Make : Honda
5 out of 5
9/21/2017
Great communication and timeliness. The work on the car was excellent as well!
Sampa M.
Vehicle Make : Volkswagen
4 out of 5
9/2/2017
Completely satisfied and on time.
Nancy M.
Vehicle Make : Lexus
5 out of 5
8/25/2017
What wonderfully professional folks at this location. All my questions were answered and concerns addressed. Bob and Carol really excel in customer service!
Ellen T.
Vehicle Make : Tesla
5 out of 5
8/25/2017
Beautiful work, the BEST service ever!
Timothy A.
Vehicle Make : Nissan
5 out of 5
8/22/2017
The truck looks great, all the work was done as planned. Everyone down there is very friendly. It took a bit longer than we expected, but I believe someone was out ill. They . did generate some ongoing e mails that kept us in the loop, but the timing of the e mails were inconsistent and didn't match up with the actual finish date of the truck. There was one item that wasn't completed quite properly, but they ordered a new part and said that it would just take a few minutes to fix it. All in all they were very nice and the truck looks brand new!!
James G.
Vehicle Make : Toyota
5 out of 5
8/5/2017
Totally satisfied with our repair. We were really impressed with the service and glad that Farmers referred our repair to you.
Michael L.
Vehicle Make : Hyundai
5 out of 5
8/3/2017
I like that Chilton focuses on quality and satisfaction with a guaranty on their work.
Stephen B.
Vehicle Make : Subaru
5 out of 5
7/30/2017
Good communication. Attention to detail appreciated
Victor O.
Vehicle Make : Toyota
5 out of 5
7/23/2017
Very helpful.
Marilyn A.
Vehicle Make : Ford
5 out of 5
7/18/2017
My car looks terrific!! I appreciated the scheduling & updates as to the progress of the job. The office staff was business like as well as kind.
Dolores G.
Vehicle Make : Acura
5 out of 5
7/8/2017
Folks at Chilton were absolutely marvelous.Could not have been happier with the woks ship,cleanliness of facility,and the cordiallness of the owner and his wife. Would definitely recommend this body shop. Dolores G
Lisa G.
Vehicle Make : Mercedes
5 out of 5
7/5/2017
Bob and Carolyn are wonderful! So easy to work with. They were both very helpful navigating insurance. Thank you for making this a great experience.
Mauricio A.
Vehicle Make : Subaru
5 out of 5
6/29/2017
Communication was excellent. I was updated as things happened which is all I can hope for.
Bhushan D.
Vehicle Make : Honda
1 out of 5
6/17/2017
After the repair work, front and rear car sensors are not working. They replaced the front left sensor but probably did not check to see if it is working.
Nicholas W.
Vehicle Make : Kia
4 out of 5
6/6/2017
From what I was able to perceive, the vehicle looked incredible. Excellent work from the hard workers at Chilton Auto Body. However, my only issue was the time it took to receive my vehicle. However, I understand they're very busy and I didn't mind the wait. I was extremely eager to get my vehicle back! Thank you for the wonderous effort and commendable hospitality!
Richard F.
Vehicle Make : Mazda
5 out of 5
5/20/2017
Continue to communicate as often as possible with your clients it makes for a great experience. Your Pleasanton office has great people
David H.
Vehicle Make : Mercedes
5 out of 5
5/19/2017
The car looks perfect and the work was completed in a timely manner.
Yulan Z.
Vehicle Make : Acura
5 out of 5
5/18/2017
They are super nice! And keep updating me on the status.
Nartruthai M.
Vehicle Make : Mini Cooper
5 out of 5
5/11/2017
I really feel being part of the family the way you treat us, great service
James R.
Vehicle Make : Ford
5 out of 5
5/1/2017
You did everything you promised, excellent work and workers very personable.Will definitely recommend in the future.

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